Complaints and Requests for Information Sample Clauses

Complaints and Requests for Information. In addition to any requirements set forth in the Program Guidelines and the Servicing Agreement, FMER will immediately notify SunTrust regarding any written consumer complaint that it receives relating to the Services performed under this Agreement, and shall forward a copy of the complaint to SunTrust. FMER shall not respond to any complaint or request for information on SunTrust’s behalf without prior written approval of such response and attachments, if any.
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Complaints and Requests for Information. If a Client has reason to complain this should be sent in writing to Alcumus ISOQAR. Alcumus ISOQAR’s policies include documented procedures for handling complaints. All complaints will be responded to within 3 working days and thoroughly investigated. The result of the investigation will be communicated to the Client in writing. If following investigation of the complaint the Client is not satisfied with the outcome the complaint will be referred to a Director or the Client requested to lodge an appeal. The Client agrees that they will keep a record of all complaints made known to it relating to compliance with certification requirements. The Client should take appropriate action with respect to such complaints. These actions should be documented and made available to Alcumus ISOQAR on request. Any requests for information of any kind should be directed to the relevant department of Alcumus ISOQAR. Contact details are available on the website.
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Complaints and Requests for Information. The Parties hereby amend Section 4.8.4 of the Agreement by deleting the first sentence in its entirety and inserting the following in replacement thereof:
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Complaints and Requests for Information. In addition to any requirements set forth in the Program Guidelines and the Servicing Agreement, FMC and/or FMER will notify SunTrust within one (1) Business Day of FMC and/or FMER’s, as applicable, receipt of any written consumer complaint relating to Services performed under this Agreement, and shall forward a copy of the complaint to SunTrust.”
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Complaints and Requests for Information. In addition to any requirements set forth in the Program Guidelines and the Servicing Agreement, FMER will immediately notify Lender regarding any written consumer complaint that it receives relating to the Services performed under this Agreement, and shall forward a copy of the complaint to Lender. FMER shall not respond to any complaint or request for information on Lender’s behalf without prior written approval of such response and attachments, if any.
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Complaints and Requests for Information. In addition to any requirements set forth in the Guidelines and the Servicing Agreement, FMER will immediately notify SunTrust regarding any written consumer complaint that it receives relating to the Services performed under this Agreement, and shall forward a copy of the complaint to SunTrust. FMER shall not respond to any complaint or request for information on SunTrust’s behalf without prior written approval of such response and attachments, if any. FMER will compile and maintain an accurate record of all complaints received and responded to and provide such record to SunTrust on a monthly basis. FMER will also cooperate by providing information, documents and data requested by SunTrust in order to facilitate response by SunTrust to any complaints it receives related to the Program or any Application taken or Loan made pursuant to the Program. SunTrust may require FMER to implement additional procedures for receiving, record-keeping and response to Applicant or Borrower complaints, with the terms of such procedures as mutually agreed to by Lender and FMER. Notwithstanding the foregoing, FMER shall implement any such additional procedures required by Requirements of Law.
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Related to Complaints and Requests for Information

  • Requests for Information The Grantee shall fully and promptly comply with all reporting requirements and requests for information issued by the Department or its authorized designee. The Grantee shall provide such information in the format requested by the Department. The Grantee shall ensure that its staff, interns, volunteers, and subcontractors comply in a timely and complete manner with all the Department’s requests for information. The Grantee shall comply in a timely manner with requests by the Department or its authorized designee for financial information, records, and documents related to evaluating costs of programs and ser vices provided by the Grantee’s probation department. The Grantee shall timely submit any files or records of the Grantee’s juvenile probation department, or any facility or program operated by or under the authority of the Grantee, requested by the Department or its authorized designee as a part of the monitoring, auditing, or investigatory process.

  • Request for Information (RFI) means a written request by Contractor directed to A/E or ODR for a clarification of the information provided in the Contract Documents or for direction concerning information necessary to perform the Work that may be omitted from the Contract Documents.

  • Opportunities for Additional Information Each Purchaser acknowledges that such Purchaser has had the opportunity to ask questions of and receive answers from, or obtain additional information from, the executive officers of the Company concerning the financial and other affairs of the Company, and to the extent deemed necessary in light of such Purchaser’s personal knowledge of the Company’s affairs, such Purchaser has asked such questions and received answers to the full satisfaction of such Purchaser, and such Purchaser desires to invest in the Company.

  • Statement of Additional Information We shall provide you with a copy of the Trust’s current statement of additional information, including any amendments or supplements to it (“SAI), in a form suitable for reproduction , but we will not pay Printing Expenses or other expenses with respect to the SAI.

  • Other Information Such other information respecting the business, condition (financial or otherwise), operations, performance, properties or prospects of any Loan Party or any of its Subsidiaries as any Agent, or any Lender Party through the Administrative Agent, may from time to time reasonably request.

  • FINANCIAL INFORMATION AND NOTICES Until all the Obligations have been finally and indefeasibly paid and satisfied in full and the Commitments terminated, unless consent has been obtained in the manner set forth in Section 12.9 hereof, the Borrower will furnish or cause to be furnished to the Administrative Agent and each Lender at its address set forth in Schedule 1, or such other office as may be designated by the Agent or the applicable Lender from time to time:

  • Information The Buyer and its advisors, if any, have been, and for so long as the Note remain outstanding will continue to be, furnished with all materials relating to the business, finances and operations of the Company and materials relating to the offer and sale of the Securities which have been requested by the Buyer or its advisors. The Buyer and its advisors, if any, have been, and for so long as the Note remain outstanding will continue to be, afforded the opportunity to ask questions of the Company. Notwithstanding the foregoing, the Company has not disclosed to the Buyer any material nonpublic information and will not disclose such information unless such information is disclosed to the public prior to or promptly following such disclosure to the Buyer. Neither such inquiries nor any other due diligence investigation conducted by Buyer or any of its advisors or representatives shall modify, amend or affect Buyer’s right to rely on the Company’s representations and warranties contained in Section 3 below. The Buyer understands that its investment in the Securities involves a significant degree of risk. The Buyer is not aware of any facts that may constitute a breach of any of the Company's representations and warranties made herein.

  • Other Information and Inspections In each case subject to the last sentence of this Section 6.3, each Restricted Person will furnish to each Lender any information which Administrative Agent or any Lender may from time to time request concerning any covenant, provision or condition of the Loan Documents or any matter in connection with Restricted Persons' businesses and operations. In each case subject to the last sentence of this Section 6.3, each Restricted Person will permit representatives appointed by Administrative Agent (including independent accountants, auditors, agents, attorneys, appraisers and any other Persons) to visit and inspect during normal business hours any of such Restricted Person's property, including its books of account, other books and records, and any facilities or other business assets, and to make extra copies therefrom and photocopies and photographs thereof, and to write down and record any information such representatives obtain, and each Restricted Person shall permit Administrative Agent or its representatives to investigate and verify the accuracy of the information furnished to Administrative Agent or any Lender in connection with the Loan Documents and to discuss all such matters with its officers, employees and, upon prior notice to Borrower, its representatives. Each of the foregoing inspections shall be made subject to compliance with applicable safety standards and the same conditions applicable to any Restricted Person in respect of property of that Restricted Person on the premises of Persons other than a Restricted Person or an Affiliate of a Restricted Person, and all information, books and records furnished or requested to be furnished, or of which copies, photocopies or photographs are made or requested to be made, all information to be investigated or verified and all discussions conducted with any officer, employee or representative of any Restricted Person shall be subject to any applicable attorney-client privilege exceptions which the Restricted Person determines is reasonably necessary and compliance with conditions to disclosures under non-disclosure agreements between any Restricted Person and Persons other than a Restricted Person or an Affiliate of a Restricted Person and the express undertaking of each Person acting at the direction of or on behalf of any Lender Party to be bound by the confidentiality provisions of Section 10.6 of this Agreement.

  • Further Information Prior to the Closing Date, the Company shall have furnished to the Representative such further information, certificates and documents as the Representative may reasonably request.

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