Common use of COMPLAINTS HANDLING Clause in Contracts

COMPLAINTS HANDLING. You shall proactively work with us and respond to any complaints without undue delay. If after investigation or formal quality assurance rreviews any of the work is found to be of substandard quality then we reserve the right in our absolute discretion to make a deduction from the fee that has been invoiced by you to reflect the substandard Services, for the relevant Contract that and if you have already been paid by us then we will require repayment of the relevant part of the fee within 7 days of our request or we reserve the right to make deductions from future payments to you.

COMPLAINTS HANDLING. You shall proactively work with us and respond to any complaints without undue delay. If after investigation or formal quality assurance rreviews reviews any of the work is found to be of substandard quality then we reserve the right in our absolute discretion to make a deduction from the fee that has been invoiced by you to reflect the substandard Services, for the relevant Contract that and if you have already been paid by us then we will require repayment of the relevant part of the fee within 7 days of our request or we reserve the right to make deductions from future payments to you.

COMPLAINTS HANDLING. You shall proactively work with us Us and respond to any complaints without undue delay. If after investigation or formal quality assurance rreviews Quality Assurance reviews any of the work is found to be of substandard quality or late then we We reserve the right in our Our absolute discretion to make a deduction from the fee that has been invoiced by you You, to reflect the substandard Services, for the relevant Contract that and if you You have already been paid by us Us then we We will require repayment of the relevant part of the fee within 7 days of our Our request or we We reserve the right to make deductions from future payments to youYou.

COMPLAINTS HANDLING. You shall proactively work with us and respond to any complaints received from our Clients without undue delay. If after investigation or formal quality assurance rreviews Quality Assurance reviews any of the work is found to be of substandard quality quality, then we reserve the right in our absolute discretion to make a deduction from the fee that has been invoiced by you you, to reflect the substandard ServicesServices or Goods, for the relevant Contract that and if you have already been paid by us then we will require repayment of the relevant part of the fee within 7 days of our request or we reserve the right to make deductions from future payments to you.

COMPLAINTS HANDLING. You shall proactively work with us and respond to any complaints without undue delay. If after investigation or formal quality assurance rreviews Quality Assurance reviews any of the work is found to be of substandard quality or late then we reserve the right in our absolute discretion to make a deduction from the fee that has been invoiced by you you, to reflect the substandard ServicesServices or Goods, for the relevant Contract that and if you have already been paid by us then we will require repayment of the relevant part of the fee within 7 days of our request or we reserve the right to make deductions from future payments to you.