COMPLAINTS HANDLING. The Training Provider acknowledges and agrees that it will respond to and co-operate in good faith with any complaints handling mechanism or process established by the Department from time to time, for the purpose of resolving student complaints or other issues in relation to the Training Provider’s delivery of Training Services.
Appears in 37 contracts
Samples: Restricted Vet Funding, Vet Funding Contract, www.education.vic.gov.au
COMPLAINTS HANDLING. 12.1 The Training Provider acknowledges and agrees that it will respond to and co-operate in good faith with any complaints handling mechanism or process established by the Department from time to time, for the purpose of resolving student complaints or other issues in relation to the Training Provider’s delivery of Training Services.
Appears in 22 contracts
Samples: Skills First Program, Skills First Program, Restricted Vet Funding Contract
