Common use of COMPLAINTS HANDLING Clause in Contracts

COMPLAINTS HANDLING. 30.1. The Supplier shall notify NEPO and Agent of any complaint made in relation to the provision of this Agreement within two (2) Working Days (or sooner if appropriate to the subject matter of the complaint) of becoming aware of that complaint and such notice shall contain full details of the Supplier's plans to resolve such complaint. 30.2. Without prejudice to any rights and remedies that a complainant may have under the Agreement, and without prejudice to any obligation of the Supplier to take remedial action under the provisions of the Agreement, the Supplier shall use its best endeavours to resolve the complaint within ten (10) Working Days and in so doing, shall deal with the complaint fully, expeditiously and fairly. 30.3. Within two (2) Working Days of a request by NEPO and/or Agent, the Supplier shall provide full details of a complaint to NEPO and/or Agent, including details of steps taken to resolve the complaint.

COMPLAINTS HANDLING. 30.1. The Supplier shall notify NEPO the Council and Agent of any complaint made in relation to the provision of this Framework Agreement within two (2) Working Days (or sooner if appropriate to the subject matter of the complaint) of becoming aware of that complaint and such notice shall contain full details of the Supplier's plans to resolve such complaint. 30.2. Without prejudice to any rights and remedies that a complainant may have under the Framework Agreement, and without prejudice to any obligation of the Supplier to take remedial action under the provisions of the Framework Agreement, the Supplier shall use its best endeavours to resolve the complaint within ten (10) Working Days and in so doing, shall deal with the complaint fully, expeditiously and fairly. 30.3. Within two (2) Working Days of a request by NEPO the Council and/or Agent, the Supplier shall provide full details of a complaint to NEPO the Council and/or Agent, including details of steps taken to resolve the complaint.

COMPLAINTS HANDLING. 30.1. The Supplier shall notify NEPO BNES and Agent of any complaint made in relation to the provision of this Agreement within two (2) Working Days (or sooner if appropriate to the subject matter of the complaint) of becoming aware of that complaint and such notice shall contain full details of the Supplier's plans to resolve such complaint. 30.2. Without prejudice to any rights and remedies that a complainant may have under the Agreement, and without prejudice to any obligation of the Supplier to take remedial action under the provisions of the Agreement, the Supplier shall use its best endeavours to resolve the complaint within ten (10) Working Days and in so doing, shall deal with the complaint fully, expeditiously and fairly. 30.3. Within two (2) Working Days of a request by NEPO BNES and/or Agent, the Supplier shall provide full details of a complaint to NEPO BNES and/or Agent, including details of steps taken to resolve the complaint.

COMPLAINTS HANDLING. 30.131.1. The Supplier shall notify NEPO and Agent of any complaint made in relation to the provision of this Agreement within two (2) Working Days (or sooner if appropriate to the subject matter of the complaint) of becoming aware of that complaint and such notice shall contain full details of the Supplier's plans to resolve such complaint. 30.231.2. Without prejudice to any rights and remedies that a complainant may have under the Agreement, and without prejudice to any obligation of the Supplier to take remedial action under the provisions of the Agreement, the Supplier shall use its best endeavours to resolve the complaint within ten (10) Working Days and in so doing, shall deal with the complaint fully, expeditiously and fairly. 30.331.3. Within two (2) Working Days of a request by NEPO and/or Agent, the Supplier shall provide full details of a complaint to NEPO and/or Agent, including details of steps taken to resolve the complaint.

COMPLAINTS HANDLING. 30.1. The Supplier shall notify NEPO CSKL and Agent of any complaint made in relation to the provision of this Agreement within two (2) Working Days (or sooner if appropriate to the subject matter of the complaint) of becoming aware of that complaint and such notice shall contain full details of the Supplier's plans to resolve such complaint. 30.2. Without prejudice to any rights and remedies that a complainant may have under the Agreement, and without prejudice to any obligation of the Supplier to take remedial action under the provisions of the Agreement, the Supplier shall use its best endeavours to resolve the complaint within ten (10) Working Days and in so doing, shall deal with the complaint fully, expeditiously and fairly. 30.3. Within two (2) Working Days of a request by NEPO CSKL and/or Agent, the Supplier shall provide full details of a complaint to NEPO CSKL and/or Agent, including details of steps taken to resolve the complaint.