COMPLAINTS MANAGEMENT PROCEDURE. 17.1. If any conflict situation arises when the Client reasonably believes that OPO GROUP LLC as a result of any action or failure to act has breached one or more of the terms of the Operative Agreements, the Client has the right to lodge a complaint with OPO GROUP LLC as soon as reasonably practicable after the occurrence of the event.
Appears in 2 contracts
Samples: Client Agreement, Client Agreement
COMPLAINTS MANAGEMENT PROCEDURE. 17.1. If any conflict situation arises when the Client reasonably believes that OPO GROUP LLC llc. as a result of any action or failure to act has breached one or more of the terms of the Operative Agreements, the Client has the right to lodge a complaint with OPO GROUP LLC llc. as soon as reasonably practicable after the occurrence of the event.
Appears in 1 contract
Samples: Client Agreement
COMPLAINTS MANAGEMENT PROCEDURE. 17.1. If any conflict situation arises when the Client reasonably believes that OPO GROUP LLC LLC. as a result of any action or failure to act has breached one or more of the terms of the Operative Agreements, the Client has the right to lodge a complaint with OPO GROUP LLC LLC. as soon as reasonably practicable after the occurrence of the event.
Appears in 1 contract
Samples: Client Agreement
COMPLAINTS MANAGEMENT PROCEDURE. 17.1. If any conflict situation arises when the Client reasonably believes that OPO GROUP LLC Ltd. as a result of any action or failure to act has breached one or more of the terms of the Operative Agreements, the Client has the right to lodge a complaint with OPO GROUP LLC Ltd. as soon as reasonably practicable after the occurrence of the event.
Appears in 1 contract
Samples: Client Agreement
COMPLAINTS MANAGEMENT PROCEDURE. 17.1. If any conflict situation arises when the Client reasonably believes that OPO GROUP LLC as a result of any action or failure to act has breached one or more of the terms of the Operative Agreements, the Client has the right to lodge a complaint with OPO GROUP LLC as soon as reasonably practicable after the occurrence of the event.
a. Complaints Procedure
Appears in 1 contract
Samples: Client Agreement