Complaints. A) In case the user has any complaint(s) regarding our services or processes then he/she can approach us and register the same. BOCCS Visas Complaints are handled by a team dedicated to resolving the queries and issues of clients regarding BOCCS. This team makes sure to cater to complaints in best possible manner and provide solutions which result in best services to clients. B) Only genuine complaints are dealt by our team. BOCCS Visas Complaints which are not genuine and are a result of client's own negligence, misunderstanding or fault is not catered by BOCCS. Such non genuine complaints can be rejection of visa which can be due to non submission of documents from client's side, absence of client on interview date at immigration office, resulting in visa rejection etc. In such cases, BOCCS Visas will not be responsible and complaints relating to these will not be adhered. C) BOCCS has divergence team which looks into the refund cases. And Client agrees that under no circumstance would take help of any media and is bound by this agreement refraining the client from postings any defamatory or derogatory contents on websites (consumer court, mouth shut etc), internet blogs, social media or any other platform that shall bring any disrepute to the brand image of BOCCS and the same shall be dealt with strict manner in appropriate court of law.
Appears in 106 contracts
Samples: Immigration Visa Processing Agreement, Immigration Visa Processing Agreement, Immigration Visa Processing Agreement
Complaints. A) In case the user has any complaint(s) regarding our services or processes then he/she can approach us and register get registered the same. BOCCS Visas Complaints are handled by a team dedicated to resolving resolve the queries and issues of clients regarding BOCCS. This team makes sure to cater to complaints in best possible manner and provide solutions which result in best services to clients.
B) Only genuine complaints are dealt by our team. BOCCS Visas Complaints which are not genuine and are a result of client's own negligence, misunderstanding or fault is not catered by BOCCS. Such non genuine complaints can be rejection of visa which can be due to non submission of documents from client's side, absence of client on interview date at immigration office, office resulting in visa rejection etc. In such cases, BOCCS Visas will not be responsible and complaints relating to these will not be adheredadhered to.
C) BOCCS has divergence team which looks into the refund cases. And Client agrees that under no circumstance would take help of any media and is bound by this agreement refraining the client from postings any defamatory or derogatory contents on websites (consumer court, mouth shut etc), internet blogs, social media or any other platform that shall bring any disrepute to the brand image of BOCCS and the same shall be dealt with in a strict manner in appropriate court of law.
Appears in 73 contracts
Samples: Immigration Visa Processing Agreement, Immigration Visa Processing Agreement, Immigration Visa Processing Agreement
Complaints. Aa) In case the user has any complaint(scomplaint (s) regarding our services or processes then he/she can approach us and register get registered the same. BOCCS Visas Complaints are handled by a team dedicated to resolving resolve the queries and issues of clients regarding BOCCS. This team makes sure to cater to complaints in best possible manner and provide solutions which result in best services to clients.
Bb) Only genuine complaints are dealt by our team. BOCCS Visas Complaints which are not genuine and are a result of client's own negligence, misunderstanding or fault is not catered by BOCCS. Such non genuine complaints can be rejection of visa which can be due to non submission of documents from client's side, absence of client on interview date at immigration office, office resulting in visa rejection etc. In such cases, BOCCS Visas will not be responsible and complaints relating to these will not be adheredadhered to.
Cc) BOCCS has divergence team which looks into the refund cases. And Client agrees that under no circumstance would take help of any media and is bound by this agreement refraining the client from postings any defamatory or derogatory contents on websites (consumer court, mouth shut etc), internet blogs, social media or any other platform that shall bring any disrepute to the brand image of BOCCS and the same shall be dealt with in a strict manner in appropriate court of law.
Appears in 2 contracts
Samples: Immigration Visa Processing Agreement, Immigration Visa Processing Agreement
Complaints. A) In case the user has any complaint(scomplaint (s) regarding our services or processes then he/she can approach us and register get registered the same. BOCCS Visas Complaints are handled by a team dedicated to resolving resolve the queries and issues of clients regarding BOCCS. This team makes sure to cater to complaints in best possible manner and provide solutions which result in best services to clients.
B) Only genuine complaints are dealt by our team. BOCCS Visas Complaints which are not genuine and are a result of client's own negligence, misunderstanding or fault is not catered by BOCCS. Such non genuine complaints can be rejection of visa which can be due to non submission of documents from client's side, absence of client on interview date at immigration office, office resulting in visa rejection etc. In such cases, BOCCS Visas will not be responsible and complaints relating to these will not be adheredadhered to.
C) BOCCS has divergence team which looks into the refund cases. And Client agrees that under no circumstance would take help of any media and is bound by this agreement refraining the client from postings any defamatory or derogatory contents on websites (consumer court, mouth shut etc), internet blogs, social media or any other platform that shall bring any disrepute to the brand image of BOCCS and the same shall be dealt with in a strict manner in appropriate court of law.
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