Common use of CONTRACT DELIVERABLES, OBJECTIVES AND OUTCOMES Clause in Contracts

CONTRACT DELIVERABLES, OBJECTIVES AND OUTCOMES. 7.1. CONTRACTOR shall comply with all requests regarding local, state, and federal performance outcomes measurement requirements and participate in the outcomes measurement processes as requested. 7.2. CONTRACTOR shall work collaboratively with COUNTY to develop process benchmarks and monitor progress in the following areas: 7.2.1. CONTRACTOR will collaborate with the COUNTY in the collection and reporting of performance outcome data, including data relevant to Healthcare Effectiveness Data and Information Set (HEDIS®) measures, as required by DHCS. Measures relevant to this agreement are indicated below (check all that apply): Adherence to Antipsychotic Medications for Individuals with Schizophrenia (BH Core Set measure SAA-AD) Antidepressant Medication Management (BH Core Set measure AMM-AD) Use of First-Line Psychosocial Care for Children and Adolescents on Antipsychotics (BH Core Set measure APP-CH) Follow-Up After Hospitalization for Mental Illness (BH Core Set measure FUH) Percentage of clients offered timely initial appointments, and timely psychiatry appointments, by child and adult. Percentage of high-cost clients receiving case management services Follow up After Emergency Department Visit for Mental Illness (FUM) 7.3. CONTRACTOR shall complete the approved applicable Outcome Screening Form (CARE011– Child) after the initial assessment and at designated times during the therapeutic process, including upon the completion of a new client service plan. This will provide data to COUNTY about children and youth served in the program. 7.4. CONTRACTOR will complete a Child and Adolescent Needs and Services (CANS) tool every six months. The version of the CANS used shall be inclusive of the California CANS-50 referenced in the ACL and available for uploading into the DHCS portal or to the COUNTY until the portal is developed. In addition, the CONTRACTOR will facilitate the completion of the Pediatric Symptom Checklist (PSC-35) by parents/caregivers as required. CONTRACTOR may consult with placing social worker on the best method for this to occur. CONTRACTOR will also follow MHSUDS ACL No. 18-09 which review requirements for implementing the CANS assessment tool within a Child and Family Team (CFT). This should include the placing social worker, and the mental health clinician, to comply with Xxxxx X. mandates. The CFT is to be conducted every 90 days and can include participation in person or via other electronic means. COUNTY will use data to make decisions regarding program management, budgeting, and service delivery over the term of the resulting Agreement. Data collected from these screening and outcome tools will be compiled and analyzed throughout the year. CONTRACTOR shall submit copies of the completed forms and aggregate analysis to the COUNTY Contract Administrator on a quarterly basis, or as requested. 7.4.1. CONTRACTOR shall track the time between the receipt of the requests for services and when services have commenced, and shall provide this to COUNTY in its quarterly or annual outcomes report. 7.4.2. CONTRACTOR shall comply with all Medi-Cal charting and documentation standards. 7.4.3. Client Service Plans shall contain all required components as specified herein and be approved by a clinical supervisor who is licensed or license-eligible prior to implementation. 7.4.4. Progress Notes shall be completed within three days of every billable service, with the exception of Crisis services, which shall be completed within 24 hours. 7.4.5. CONTRACTOR agrees to provide County Administration upon request: 7.4.5.1. Number of full time equivalent (FTE) staff assigned to this program 7.4.5.2. Staffing profile by license, education, certification or training 7.4.5.3. Staff development and training plan

CONTRACT DELIVERABLES, OBJECTIVES AND OUTCOMES. 7.1. CONTRACTOR shall comply with all requests regarding local, state, and federal performance outcomes measurement requirements and participate in the outcomes measurement processes as requested. 7.2. CONTRACTOR shall work collaboratively with COUNTY to develop process benchmarks and monitor progress in the following areas: 7.2.1. CONTRACTOR will collaborate with the COUNTY in the collection and reporting of performance outcome data, including data relevant to Healthcare Effectiveness Data and Information Set (HEDIS®) measures, as required by DHCS. Measures relevant to this agreement are indicated below (check all that apply): Adherence to Antipsychotic Medications for Individuals with Schizophrenia (BH Core Set measure SAA-AD) Antidepressant Medication Management (BH Core Set measure AMM-AD) Use of First-Line Psychosocial Care for Children and Adolescents on Antipsychotics (BH Core Set measure APP-CH) Follow-Up After Hospitalization for Mental Illness (BH Core Set measure FUH) Percentage of clients offered timely initial appointments, and timely psychiatry appointments, by child and adult. Percentage of high-cost clients receiving case management services Follow up After Emergency Department Visit for Mental Illness (FUM) 7.3. CONTRACTOR shall complete the approved applicable Outcome Screening Form (CARE011– Child) after the initial assessment and at designated times during the therapeutic process, including upon the completion of a new client service plan. This will provide data to COUNTY about children and youth served in the program. 7.4. CONTRACTOR will complete a Child and Adolescent Needs and Services (CANS) tool every six months. The version of the CANS used shall be inclusive of the California CANS-50 referenced in the ACL and available for uploading into the DHCS portal or to the COUNTY until the portal is developed. In addition, the CONTRACTOR will facilitate the completion of the Pediatric Symptom Checklist (PSC-35) by parents/caregivers as required. CONTRACTOR may consult with placing social worker on the best method for this to occur. CONTRACTOR will also follow MHSUDS ACL No. 18-09 which review requirements for implementing the CANS assessment tool within a Child and Family Team (CFT). This should include the placing social worker, and the mental health clinician, to comply with Xxxxx X. mandates. The CFT is to be conducted every 90 days and can include participation in person or via other electronic means. COUNTY will use data to make decisions regarding program management, budgeting, and service delivery over the term of the resulting Agreement. The Wraparound Fidelity Index – Short Form (WFI-EZ) is also utilized within our Wraparound programs. Data collected from these screening and outcome tools will be compiled and analyzed throughout the year. CONTRACTOR shall submit copies of the completed forms and aggregate analysis to the COUNTY Contract Administrator on a quarterly basis, or as requested. 7.4.1. CONTRACTOR shall track the time between the receipt of the requests for services and when services have commenced, and shall provide this to COUNTY in its quarterly or annual outcomes report. 7.4.2. CONTRACTOR shall comply with all Medi-Cal charting and documentation standards. 7.4.3. Client Service Plans shall contain all required components as specified herein and be approved by a clinical supervisor who is licensed or license-eligible prior to implementation. 7.4.4. Progress Notes shall be completed within three days of every billable service, with the exception of Crisis services, which shall be completed within 24 hours. 7.4.5. CONTRACTOR agrees to provide County Administration upon request: 7.4.5.1. Number of full time equivalent (FTE) staff assigned to this program 7.4.5.2. Staffing profile by license, education, certification or training 7.4.5.3. Staff development and training plan

CONTRACT DELIVERABLES, OBJECTIVES AND OUTCOMES. 7.1. CONTRACTOR shall comply with all requests regarding local, state, and federal performance outcomes measurement requirements and participate in the outcomes measurement processes as requested. 7.2. CONTRACTOR shall work collaboratively with COUNTY to develop process benchmarks and monitor progress in the following areas: 7.2.1. CONTRACTOR will collaborate with the COUNTY in the collection and reporting of performance outcome data, including data relevant to Healthcare Effectiveness Data and Information Set (HEDIS®) measures, as required by DHCS. Measures relevant to this agreement are indicated below (check all that apply): Adherence to Antipsychotic Medications for Individuals with Schizophrenia (BH Core Set measure SAA-AD) Antidepressant Medication Management (BH Core Set measure AMM-AD) Use of First-Line Psychosocial Care for Children and Adolescents on Antipsychotics (BH Core Set measure APP-CH) Follow-Up After Hospitalization for Mental Illness (BH Core Set measure FUH) Percentage of clients offered timely initial appointments, and timely psychiatry appointments, by child and adult. Percentage of high-cost clients receiving case management services Follow up After Emergency Department Visit for Mental Illness (FUM) 7.3. CONTRACTOR shall complete the approved applicable Outcome Screening Form (CARE011– –Child) after the initial assessment and at designated times during the therapeutic process, including upon the completion of a new client service plan. This will provide data to COUNTY about children and youth served in the program. 7.4. CONTRACTOR will complete a Child and Adolescent Needs and Services (CANS) tool every six months. The version of the CANS used shall be inclusive of the California CANS-50 referenced in the ACL and available for uploading into the DHCS portal or to the COUNTY until the portal is developed. In addition, the CONTRACTOR will facilitate the completion of the Pediatric Symptom Checklist (PSC-35) by parents/caregivers as required. CONTRACTOR may consult with placing social worker on the best method for this to occur. CONTRACTOR will also follow MHSUDS ACL No. 18-09 which review requirements for implementing the CANS assessment tool within a Child and Family Team (CFT). This should include the placing social worker, and the mental health clinician, to comply with Xxxxx X. mandates. The CFT is to be conducted every 90 days and can include participation in person or via other electronic means. COUNTY will use data to make decisions regarding program management, budgeting, and service delivery over the term of the resulting Agreement. Data collected from these screening and outcome tools will be compiled and analyzed throughout the year. CONTRACTOR shall submit copies of the completed forms and aggregate analysis to the COUNTY Contract Administrator on a quarterly basis, or as requested. 7.4.1. CONTRACTOR shall track the time between the receipt of the requests for services and when services have commenced, and shall provide this to COUNTY in its quarterly or annual outcomes report. 7.4.2. CONTRACTOR shall comply with all Medi-Cal charting and documentation standards. 7.4.3. Client Service Plans shall contain all required components as specified herein and be approved by a clinical supervisor who is licensed or license-eligible prior to implementation. 7.4.4. Progress Notes shall be completed within three days of every billable service, with the exception of Crisis services, which shall be completed within 24 hours. 7.4.5. CONTRACTOR agrees to provide County Administration upon request: 7.4.5.1. Number of full time equivalent (FTE) staff assigned to this program 7.4.5.2. Staffing profile by license, education, certification or training 7.4.5.3. Staff development and training plan

CONTRACT DELIVERABLES, OBJECTIVES AND OUTCOMES. 7.1. CONTRACTOR shall comply with all requests regarding local, state, and federal performance outcomes measurement requirements and participate in the outcomes measurement processes as requested. 7.2. CONTRACTOR shall work collaboratively with COUNTY to develop process benchmarks and monitor progress in the following areas: 7.2.1. CONTRACTOR will collaborate with the COUNTY in the collection and reporting of performance outcome data, including data relevant to Healthcare Effectiveness Data and Information Set (HEDIS®) measures, as required by DHCS. Measures relevant to this agreement are indicated below (check all that apply): Adherence to Antipsychotic Medications for Individuals with Schizophrenia (BH Core Set measure SAA-AD) Antidepressant Medication Management (BH Core Set measure AMM-AD) Use of First-Line Psychosocial Care for Children and Adolescents on Antipsychotics (BH Core Set measure APP-CH) Follow-Up After Hospitalization for Mental Illness (BH Core Set measure FUH) Percentage of clients offered timely initial appointments, and timely psychiatry appointments, by child and adult. Percentage of high-cost clients receiving case management services Follow up After Emergency Department Visit for Mental Illness (FUM) 7.3. CONTRACTOR shall complete the approved applicable Outcome Screening Form (CARE011– –Child) after the initial assessment and at designated times during the therapeutic process, including upon the completion of a new client service plan. This will provide data to COUNTY about children and youth served in the program. 7.4. CONTRACTOR will complete a Child and Adolescent Needs and Services (CANS) tool every six months. The version of the CANS used shall be inclusive of the California CANS-50 referenced in the ACL and available for uploading into the DHCS portal or to the COUNTY until the portal is developed. In addition, the CONTRACTOR will facilitate the completion of the Pediatric Symptom Checklist (PSC-35) by parents/caregivers as required. CONTRACTOR may consult with placing social worker on the best method for this to occur. CONTRACTOR will also follow MHSUDS ACL No. 18-09 which review requirements for implementing the CANS assessment tool within a Child and Family Team (CFT). This should include the placing social worker, and the mental health clinician, to comply with Xxxxx X. mandates. The CFT is to be conducted every 90 days and can include participation in person or via other electronic means. COUNTY will use data to make decisions regarding program management, budgeting, and service delivery over the term of the resulting Agreement. Data collected from these screening and outcome tools will be compiled and analyzed throughout the year. CONTRACTOR shall submit copies of the completed forms and aggregate analysis to the COUNTY Contract Administrator on a quarterly basis, or as requested. 7.4.1. CONTRACTOR shall track the time between the receipt of the requests for services and when services have commenced, and shall provide this to COUNTY in its quarterly or annual outcomes report. 7.4.2. CONTRACTOR shall comply with all Medi-Cal charting and documentation standards. 7.4.3. Client Service Plans shall contain all required components as specified herein and be approved by a clinical supervisor who is licensed or license-eligible prior to implementation. 7.4.4. Progress Notes shall be completed within three days of every billable service, with the exception of Crisis services, which shall be completed within 24 hours. 7.4.5. CONTRACTOR agrees to provide County Administration upon request: 7.4.5.1. Number of full time equivalent (FTE) staff assigned to this program. 7.4.5.2. Staffing profile by license, education, certification or training 7.4.5.3. Staff development and training plan

CONTRACT DELIVERABLES, OBJECTIVES AND OUTCOMES. 7.1. CONTRACTOR shall comply with all requests regarding local, state, and federal performance outcomes measurement requirements and participate in the outcomes measurement processes as requested. 7.2. CONTRACTOR shall work collaboratively with COUNTY to develop process benchmarks and monitor progress in the following areas: 7.2.19.1. CONTRACTOR will collaborate with the COUNTY in the collection and reporting of performance outcome data, including data relevant to Healthcare Effectiveness Data and Information Set (HEDIS®) measures, as required by DHCS. Measures relevant to this agreement Agreement are indicated below (check all that apply): below: 9.1.1. Adherence to Antipsychotic Medications for Individuals with Schizophrenia (BH Core Set measure SAA-AD) ) 9.1.2. Antidepressant Medication Management (BH Core Set measure AMM-AD) ) 9.1.3. Use of First-Line Psychosocial Care for Children and Adolescents on Antipsychotics (BH Core Set measure APP-CH) ) 9.1.4. Follow-Up After Hospitalization for Mental Illness (BH Core Set measure FUH) ) 9.1.5. Percentage of clients offered timely initial appointments, and timely psychiatry appointments, by child and adult 9.1.6. Percentage of high-cost clients receiving case management services services 9.1.7. Follow up After Emergency Department Visit for Mental Illness (FUM) 7.39.2. CONTRACTOR shall complete the approved applicable Outcome Screening Form (CARE011– –Child) after the initial assessment and at designated times during the therapeutic process, including upon the completion of a new client service plan. This will provide data to COUNTY about children and youth served in the program. 7.49.3. CONTRACTOR will complete a Child and Adolescent Needs and Services (CANS) tool every six months. The version of the CANS used shall be inclusive of the California CANS-50 referenced in the ACL and available for uploading into the DHCS portal or to the COUNTY until the portal is developed. In addition, the CONTRACTOR will facilitate the completion of the Pediatric Symptom Checklist (PSC-35) by parents/caregivers as required. CONTRACTOR may consult with placing social worker on the best method for this to occur. CONTRACTOR will also follow MHSUDS ACL No. 18-09 which review requirements for implementing the CANS assessment tool within a Child and Family Team (CFT). This should include the placing social worker, and the mental health clinician, to comply with Xxxxx X. mandates. The CFT is to be conducted every 90 days and can include participation in person or via other electronic means. COUNTY will use data to make decisions regarding program management, budgeting, and service delivery over the term of the resulting Agreement. Data collected from these screening and outcome tools will be compiled and analyzed throughout the year. CONTRACTOR shall submit copies of the completed forms and aggregate analysis to the COUNTY Contract Administrator on a quarterly basis, or as requested. 7.4.19.3.1. CONTRACTOR shall track the time between the receipt of the requests for services and when services have commenced, and shall provide this to COUNTY in its quarterly or annual outcomes report. 7.4.29.3.2. CONTRACTOR shall comply with all Medi-Cal charting and documentation standards. 7.4.39.3.3. Client Service Plans shall contain all required components as specified herein and be approved by a clinical supervisor who is licensed or license-eligible prior to implementation. 7.4.49.3.4. Progress Notes shall be completed within three business days of every billable service, with the exception of Crisis services, which shall be completed within 24 hours. 7.4.59.3.5. CONTRACTOR agrees to provide County Administration upon request: 7.4.5.19.3.5.1. Number of full time equivalent (FTE) staff assigned to this program 7.4.5.29.3.5.2. Staffing profile by license, education, certification or training 7.4.5.39.3.5.3. Staff development and training plan

CONTRACT DELIVERABLES, OBJECTIVES AND OUTCOMES. 7.1. CONTRACTOR shall comply with all requests regarding local, state, and federal performance outcomes measurement requirements and participate in the outcomes measurement processes as requested. 7.2. CONTRACTOR shall work collaboratively with COUNTY to develop process benchmarks and monitor progress in the following areas: 7.2.1. CONTRACTOR will collaborate with the COUNTY in the collection and reporting of performance outcome data, including data relevant to Healthcare Effectiveness Data and Information Set (HEDIS®) measures, as required by DHCS. Measures relevant to this agreement are indicated below (check all that apply): Adherence to Antipsychotic Medications for Individuals with Schizophrenia (BH Core Set measure SAA-AD) Antidepressant Medication Management (BH Core Set measure AMM-AD) Use of First-Line Psychosocial Care for Children and Adolescents on Antipsychotics (BH Core Set measure APP-CH) Follow-Up After Hospitalization for Mental Illness (BH Core Set measure FUH) Percentage of clients offered timely initial appointments, and timely psychiatry appointments, by child and adult. Percentage of high-cost clients receiving case management services Follow up After Emergency Department Visit for Mental Illness (FUM) 7.3. CONTRACTOR shall meet a minimum productivity standard of 35% billable time for Mental Health Rehab Specialist and Other Qualified Providers (Designated MH Staff that bill Medi- Cal) and 40% for LPHA. 7.4. CONTRACTOR shall complete the approved applicable Outcome Screening Form (CARE011– –Child) after the initial assessment and at designated times during the therapeutic process, including upon the completion of a new client service plan. This will provide data to COUNTY about children and youth served in the program. 7.4. CONTRACTOR will complete a Child and Adolescent Needs and Services (CANS) tool every six months. The version of the CANS used shall be inclusive of the California CANS-50 referenced in the ACL and available for uploading into the DHCS portal or to the COUNTY until the portal is developed. In addition, the CONTRACTOR will facilitate the completion of the Pediatric Symptom Checklist (PSC-35) by parents/caregivers as required. CONTRACTOR may consult with placing social worker on the best method for this to occur. CONTRACTOR will also follow MHSUDS ACL No. 18-09 which review requirements for implementing the CANS assessment tool within a Child and Family Team (CFT). This should include the placing social worker, and the mental health clinician, to comply with Xxxxx X. mandates. The CFT is to be conducted every 90 days and can include participation in person or via other electronic means7.5. COUNTY will use data to make decisions regarding program management, budgeting, and service delivery over the term of the resulting Agreement. Data collected from these screening and outcome tools will be compiled and analyzed throughout the year. CONTRACTOR shall submit copies of the completed forms and aggregate analysis to the COUNTY Contract Administrator on a quarterly basis, or as requested. 7.4.17.5.1. CONTRACTOR shall track the time between the receipt of the requests for services and when services have commenced, and shall provide this to COUNTY in its quarterly or annual outcomes report. 7.4.27.5.2. CONTRACTOR shall comply with all Medi-Cal charting and documentation standards. 7.4.37.5.3. Client Service Plans shall contain all required components as specified herein and be approved by a clinical supervisor who is licensed or license-eligible prior to implementation. 7.4.47.5.4. Progress Notes shall be completed within three days of every billable service, with the exception of Crisis services, which shall be completed within 24 hours. 7.4.57.5.5. CONTRACTOR agrees to provide County Administration upon request: 7.4.5.17.5.5.1. Number of full time equivalent (FTE) staff assigned to this program 7.4.5.27.5.5.2. Staffing profile by license, education, certification or training 7.4.5.37.5.5.3. Staff development and training plan