CONTRACT SERVICES - CUSTOMER SERVICE Sample Clauses

CONTRACT SERVICES - CUSTOMER SERVICE. 1. If Servicer receives written or oral notice from an Obligor of such Obligor's refusal to make payments on the Obligor's account, Servicer shall enter such notice into its computer records. 2. The Seller shall have the responsibility to apply for title to the motor vehicle covered by the contract. Servicer shall send, or cause to be sent, to Trustee all titles to such motor vehicles. With respect to titles received, Servicer shall verify that Aegis Finance is noted as lien holder. 3. Servicer shall notify Originator and/or Custodian of any discrepancies with respect to the lien holder indicated on received titles. Servicer shall further notify Originator and/or Custodian of missing titles. Originator shall be responsible for correcting title discrepancies and obtaining missing titles.
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CONTRACT SERVICES - CUSTOMER SERVICE. 1. If Servicer receives written or oral notice from an Obligor of such Obligor's refusal to make payments on the Obligor's account, Servicer shall enter such notice into its computer records. 2. The Seller shall have the responsibility to apply for title to the motor vehicle covered by the contract. Servicer shall send, or cause to be sent, to Trustee all titles to such motor vehicles. With respect to titles received, Servicer shall verify that Aegis Finance is noted as lien holder. 3. Servicer shall notify Originator and/or Custodian of any discrepancies with respect to the lien holder indicated on received titles. Servicer shall further notify Originator and/or Custodian of missing titles. Originator shall be responsible for correcting title discrepancies and obtaining missing titles. 4. Servicer shall not release any title to a vehicle except upon the full payment of the remaining obligor principal balance by the Obligor or others, or the repossession and sale of the related vehicle, or the release of the title to Originator for the correcting of title problems, or as required by law, or as directed by Custodian. Custodian will release title to Servicer on a timely basis, pursuant to Section 3.04(c) of the Standard Terms. 5. Servicer shall perform the following insurance tracking functions with respect to a contract until the earlier of the repossession and sale of the vehicle or the remaining obligor principal balance is paid in full by the Obligor or others: a. Seller shall provide initial physical damage insurance information at the time of portfolio boarding. b. Servicer shall notify Seller and/or Custodian if Servicer has not received a copy of a physical damage insurance policy for an Obligor's vehicle within twenty (20) days of the receipt of a Notice of Cancellation/Non- Renewal. c. Servicer shall produce a monthly Insurance Expiration report showing those Obligor accounts for whom a Notice of Cancellation/Non-Renewal has been received or the expiration date for an Obligor's insurance policy in Servicer's computer records has elapsed. d. Servicer shall not be liable for any loss or liability resulting from the lack of insurance coverage on any Obligor vehicles if it has complied with the foregoing. 6. Servicer shall negotiate and settle any claims relating to physical damage to a vehicle and endorse any insurance company drafts for such claim subject to the following conditions: a. Servicer shall endorse a draft for payment of a claim to body sh...
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