Corrective Action Plan (CAP. At its option, BMS may require the MCO to submit to BMS or its designee a written plan (the “Corrective Action Plan (CAP)”) to correct or resolve non-performance of the Contract, as determined by BMS. 1. The CAP must provide: a. A detailed explanation of the reasons for the MCO’s non-performance; b. The MCO’s assessment or analysis of the cause, if applicable; and c. A specific proposal to cure or resolve the non-performance. 2. BMS may require a CAP to provide: a. Accelerated monitoring that includes more frequent or more extensive monitoring by BMS or its agent, including accelerated monitoring of any area in which the compliance is not fully met; b. Additional, more detailed, financial, and/or programmatic reports to be submitted by the MCO; and c. Additional and/or more detailed financial and/or programmatic audits or other reviews of the MCO. 3. The CAP must be submitted by the deadline set forth in the BMS’ request for a CAP. The CAP is subject to approval by BMS, which will not be unreasonably withheld.
Appears in 5 contracts
Samples: Purchase of Service Provider Agreement, Purchase of Service Provider Agreement, Purchase of Service Provider Agreement