Common use of Corrective maintenance comprises Clause in Contracts

Corrective maintenance comprises.  receiving complaint reports from the CLIENT;  complaint diagnosis by AIS;  rectifying complaints diagnosed as a Bug within the agreed Rectification Time by issuing solutions to Bugs in the short term in the form of fixes or patches and in the long term as part of upgrades or Releases;  making information about Bugs and any solutions available to all users via the Internet;  Disruptions (see definitions) are excluded from corrective maintenance.

Corrective maintenance comprises.  receiving complaint reports from the CLIENT;  complaint diagnosis by AISAXIELL ALM NETHERLANDS;  rectifying complaints diagnosed as a Bug within the agreed Rectification Time by issuing solutions to Bugs in the short term in the form of fixes or patches and in the long term as part of upgrades or Releases;  making information about Bugs and any solutions available to all users via the Internet;  Disruptions (see definitions) are excluded from corrective maintenance.

Corrective maintenance comprises.  receiving complaint reports from the CLIENT;  complaint diagnosis by AISAXIELL ALM UK;  rectifying complaints diagnosed as a Bug within the agreed Rectification Time by issuing solutions to Bugs in the short term in the form of fixes or patches and in the long term as part of upgrades or Releases;  making information about Bugs and any solutions available to all users via the Internet;  Disruptions (see definitions) are excluded from corrective maintenance.