Common use of Costs of communication Clause in Contracts

Costs of communication. If the Distributor asks the Retailer to notify Consumers of a Planned Service Interruption in accordance with schedule 5, the Retailer will comply with such requests at its own cost, except: (a) where re-notification of the Planned Service Interruption to Consumers is required solely due to the act or omission of the Distributor or its contractors. In such circumstances, the Distributor will pay the Retailer’s direct out of pocket costs associated with renotifying the Consumers of the Planned Service Interruption. For clarity, Planned Service Interruptions rescheduled: (i) at the request of the Consumer or another retailer; or (ii) due to adverse weather conditions, major Network outages or access issues, are Planned Service Interruptions which are considered not to be caused by the act or omission of the Distributor or its contractors (without limiting the meaning of this phrase); or (b) where the Distributor and the Retailer have agreed otherwise in writing. 5.11 Distributor to restore Distribution Services as soon as practicable: For all Service Interruptions, the Distributor will endeavour in accordance with Good Electricity Industry Practice to restore the Distribution Services: (a) for Unplanned Service Interruptions, within the timeframes set out in schedule 1; and (b) for Planned Service Interruptions, within the timeframe set out in the notice for Planned Service Interruptions, and in any event will restore the Distribution Services as soon as practicable.

Costs of communication. If the Distributor is required to notify Consumers of Planned Service Interruptions in accordance with schedule 5 but asks the Retailer to do so, the Distributor will pay the Retailer’s reasonable out of pocket costs of notifying the Consumers. If the Retailer is required to notify Consumers of a Planned Service Interruption Interruptions in accordance with schedule Schedule 5, the Retailer will comply with such requests at its own costmeet the costs of notification, except: (a) where re-notification of the Planned Service Interruption to Consumers is required solely due to the act or omission of the Distributor or its contractors. In such circumstances, the Distributor will pay the Retailer’s direct out of pocket costs associated with renotifying the Consumers of the Planned Service Interruption. For clarity, Planned Service Interruptions rescheduled: (i) at the request of a consumer subject to a Distributor's Agreement, the Consumer Retailer on behalf of a Consumer(s), or another retailerretailer on behalf of a consumer(s); or (ii) due to adverse weather conditions, major Network outages or access issues, are Planned Service Interruptions which are considered not to be caused by the act or omission of the Distributor or its contractors (without limiting the meaning of this phrase); or (b) where the Distributor and the Retailer have agreed otherwise in writing. 5.11 Distributor to restore Distribution Services as soon as practicable: For all Service Interruptions, the Distributor will endeavour in accordance with Good Electricity Industry Practice to restore the Distribution Services:Services:‌ (a) for Unplanned Service Interruptions, within the timeframes set out in schedule 1; and (b) for Planned Service Interruptions, within the timeframe set out in the notice for Planned Service Interruptions, and in any event will restore the Distribution Services as soon as practicable.,

Costs of communication. If the Distributor asks the Retailer to notify Consumers of a Planned Service Interruption in accordance with schedule 5, the Retailer will comply with such requests at its own cost, except: (a) where re-notification of the Planned Service Interruption to Consumers is required solely due to the act or omission of the Distributor or its contractors. In such circumstances, the Distributor will pay the Retailer’s direct out of pocket costs associated with renotifying the Consumers of the Planned Service Interruption. For clarity, Planned Service Interruptions rescheduled: (i) at the request of the Consumer or another retailer; or (ii) due to adverse weather conditions, major Network outages or access issues, are Planned Service Interruptions which are considered not to be caused by the act or omission of the Distributor or its contractors (without limiting the meaning of this phrase); or (b) where the Distributor and the Retailer have agreed otherwise in writing. 5.11 Distributor to restore Distribution Services as soon as practicable: For all Service Interruptions, the Distributor will endeavour in accordance with Good Electricity Gas Industry Practice to restore the Distribution ServicesServices up to the CIV in respect of each ICP: (a) for Unplanned Service Interruptions, within the timeframes set out in schedule 1; and (b) for Planned Service Interruptions, within the timeframe set out in the notice for Planned Service Interruptions, and in any event will restore the Distribution Services as soon as practicable.