CPS MEASURES. Set forth below is a chart depicting the CPS measurements and related Individual CPS BGYR States for eCare response time: All eCARE transactions are a part of this measurement. [**] ------------------ INDIVIDUAL CPS BGYR STATE [**] [**] [**] ------------------------- ---- ---- ---- Blue [**] [**] [**] Green [**] [**] [**] Yellow [**] [**] [**] Red [**] [**] [**] Privileged and Confidential
Appears in 1 contract
Samples: Customer Care and Billing Services Agreement (Amdocs LTD)
CPS MEASURES. Set forth below is a chart depicting the CPS measurements and related Individual CPS BGYR States for eCare response time: . All eCARE Prepaid eCare transactions are a part of this measurement. [**] ------------------ INDIVIDUAL Individual CPS BGYR STATE State [**] [**] [**] ------------------------- ---- ---- ---- Blue [**] [**] [**] Green [**] [**] [**] Yellow [**] [**] [**] Red [**] [**] [**] Privileged and Confidential]
Appears in 1 contract
Samples: Customer Care and Billing Services Agreement (Amdocs LTD)
CPS MEASURES. Set forth below is a chart depicting the CPS measurements and related Individual CPS BGYR States for eCare response time: Response Time. All eCARE eCare transactions are a part of this measurement. [**] ------------------ INDIVIDUAL Individual CPS BGYR STATE State [**] [**] [**] ------------------------- ---- ---- ---- Blue [**] [**] [**] Green [**] [**] [**] Yellow [**] [**] [**] Red [**] [**] [**] Privileged and Confidential]
Appears in 1 contract
Samples: Customer Care and Billing Services Agreement (Amdocs LTD)
CPS MEASURES. Set forth below is a chart depicting the CPS measurements measures and related Individual CPS BGYR States for eCare sView response time: All eCARE transactions are a part of this measurement. [**] [**] [**] ------------------ INDIVIDUAL CPS BGYR STATE [**] [**] [**] ------------------------- ---- ---- ---- Blue [**] [**] [**] Green [**] [**] [**] Yellow [**] [**] [**] Red [**] [**] [**] [**] Privileged and Confidential
Appears in 1 contract
Samples: Customer Care and Billing Services Agreement (Amdocs LTD)