Creating Identifiers Sample Clauses

Creating Identifiers. ⏹ Outreach staff should communicate with clients about the importance of collecting identifying data such as mobile number, date of birth, age, and sex. These are some examples of data that can be used to identify client records and provide long-term support. If a client does not want this type of information documented, outreach staff should inform the client that their cases may be treated uniquely every time they access services. In such cases, the facility is unlikely to have and identify records or appointments where a case management tool like QuickRes is used. ⏹ For clients who do not own a mobile phone and are reached through a friend or their partner, use an emoji to make that distinction and make a note in the contact’s name: for example, Xxxx X ●F . In such cases, staff should call and request to speak to that individual. ⏹ If you are contacting someone who does not have their own device, ask them how the person calling should identify themselves to avoid causing problems for the client. For example, “Should I call and say that this is Xxxxx calling to speak with Xxxxxxx or should I identify myself as a health care worker calling to speak with Xxxxxxx?” ⏹ Encourage clients to use an alias or nickname when storing outreach workers’ names or the organization’s phone number: for example, instead of “Jamaica AIDS Support for Life,” use “JASL.”