Common use of Cultural and Linguistic Program Clause in Contracts

Cultural and Linguistic Program. Contractor shall have a Cultural and Linguistic Services Program that incorporates the requirements of Title 22 CCR Section 53876. Contractor shall monitor, evaluate, and take effective action to address any needed improvement in the delivery of culturally and linguistically appropriate services. Contractor shall review and update their cultural and linguistic services consistent with the group needs assessment requirements stipulated below. A. Written Description Contractor shall implement and maintain a written description of its Cultural and Linguistic Services Program, which shall include at minimum the following: 1) An organizational commitment to deliver culturally and linguistically appropriate health care services. 2) Goals and objectives. 3) A timetable for implementation and accomplishment of the goals and objectives. 4) An organizational chart showing the key staff persons with overall responsibility for cultural and linguistic services and activities. A narrative shall explain the chart and describe the oversight and direction to the Community Advisory Committee, provisions for support staff, and reporting relationships. Qualifications of staff, including appropriate education, experience and training shall also be described. 5) Standards and Performance requirements for the delivery of culturally and linguistically appropriate health care services. B. Linguistic Capability of Employees Contractor shall assess, identify and track the linguistic capability of interpreters or bilingual employees and contracted staff (clinical and non- clinical).

Cultural and Linguistic Program. Contractor shall have a Cultural and Linguistic Services Program that incorporates the requirements of Title 22 CCR Section 53876. Contractor shall monitor, evaluate, and take effective action to address any needed improvement in the delivery of culturally and linguistically appropriate services. Contractor shall review and update their cultural and linguistic services consistent with the group needs assessment Population Needs Assessment (PNA) requirements stipulated below. A. Written Description Contractor shall implement and maintain a written description of its Cultural and Linguistic Services Program, which shall include at minimum the following: 1) An organizational commitment to deliver culturally and linguistically appropriate health care services. 2) Goals and objectives. 3) A timetable for implementation and accomplishment of the goals and objectives. 4) An organizational chart showing the key staff persons with overall responsibility for cultural and linguistic services and activities. A narrative shall explain the chart and describe the oversight and direction to the Community Advisory Committee, provisions for support staff, and reporting relationships. Qualifications of staff, including appropriate education, experience and training shall also be described. 5) Standards and Performance requirements for the delivery of culturally and linguistically appropriate health care services. B. Linguistic Capability of Employees Contractor shall assess, identify and track the linguistic capability of interpreters or bilingual employees and contracted staff (clinical and non- clinical).

Cultural and Linguistic Program. Contractor shall have a Cultural and Linguistic Services Program that incorporates the requirements of Title 22 CCR 22, CCR, Section 53876. Contractor shall monitor, evaluate, and take effective action to address any needed improvement in the delivery of culturally and linguistically appropriate services. Contractor shall review and update their cultural and linguistic services consistent with the group needs assessment requirements stipulated below. A. Written Description Contractor shall implement and maintain a written description of its Cultural and Linguistic Services Program, which shall include at minimum the following: 1) An organizational commitment to deliver culturally and linguistically appropriate health care services. 2) Goals and objectives. 3) A timetable for implementation and accomplishment of the goals and objectives. 4) An organizational chart showing the key staff persons with overall responsibility for cultural and linguistic services and activities. A narrative shall explain the chart and describe the oversight and direction to the Community Advisory Committee, provisions for support staff, and reporting relationships. Qualifications of staff, including appropriate education, experience and training shall also be described. 5) Standards and Performance requirements for the delivery of culturally and linguistically appropriate health care services. B. Linguistic Capability of Employees Contractor shall assess, identify and track the linguistic capability of interpreters or bilingual employees and contracted staff (clinical and non- non-clinical).