Common use of Customer Contact Clause in Contracts

Customer Contact. 44.1.1 Except as otherwise provided in this Agreement, AT&T shall be the single and sole point of contact for all AT&T Customers with regard to services and products (including, but not limited to, resold BA Offered Services) provided, or to be provided, by AT&T to AT&T’s Customers. 44.1.2 Without in any way limiting Section 44.1.1, AT&T shall be the single and sole point of contact for AT&T’s Customers: (a) to request information about or provision of services (including, but not limited to, resold BA Offered Services) which they wish to purchase from AT&T; (b) to change, terminate, or request information about, assistance in using, or repair or maintenance of, services (including, but not limited to, resold BA Offered Services) which they have purchased from AT&T; (c) to make inquiries concerning AT&T’s bills, and charges for AT&T’s services (including, but not limited to, resold BA Offered Services); and, (d) if the AT&T Customers receive dial tone line service from AT&T, to report and request assistance with regard to annoyance calls. 44.1.3 AT&T shall establish telephone numbers at which AT&T’s Customers may communicate with AT&T and shall make reasonable efforts to advise AT&T’s Customers who may wish to communicate with AT&T of these telephone numbers.