CUSTOMER HANDLING. Dealer shall promptly investigate and take appropriate corrective action to satisfy the customer with respect to all matters brought to its attention relating to the sale and service of PRODUCTS, shall make regular contact with owners and users of PRODUCTS and shall report promptly to the Company the details of each inquiry or complaint concerning a PRODUCT Dealer cannot correct to the customers satisfaction. Dealer shall also promptly notify the Company of any reports of accidents or injuries involving PRODUCTS.
Appears in 2 contracts
Samples: Dealer Agreement (Titan Machinery Inc.), Dealer Agreement (Titan Machinery Inc.)
CUSTOMER HANDLING. Dealer shall promptly investigate and take appropriate corrective action to satisfy the customer with respect to all matters brought to its attention relating to the sale and service of PRODUCTS, shall make regular contact with owners and users of PRODUCTS and shall report promptly to the Company the details of each inquiry or complaint concerning a PRODUCT Dealer cannot correct to the customers customer’s satisfaction. Dealer shall also promptly notify the Company of any reports of accidents or injuries involving PRODUCTS.
Appears in 2 contracts
Samples: Dealer Agreement (Titan Machinery Inc.), Dealer Agreement (Titan Machinery Inc.)