Customer Premises Equipment Maintenance for Interman. If the customer has contracted for customer premise Internet router and CSU/DSU maintenance, PSI is responsible for maintaining the customer premise equipment. PSI must diagnose failures, usually with the assistance of the technical liaison designated by the customer at the site, and shall determine whether equipment replacement is required. 6.4.1. On-site CPE Repair / Replacement for InterMAN PSI is responsible for performing the actual equipment replacement with telephone assistance (as necessary). Response time for performing customer premise equipment replacement must meet the schedule described within the PSI customer maintenance contract.
Appears in 3 contracts
Samples: Joint Marketing and Services Agreement (Ixc Communications Inc), Joint Marketing and Services Agreement (Ixc Communications Inc), Joint Marketing and Services Agreement (Ixc Communications Inc)
Customer Premises Equipment Maintenance for Interman. If the customer has contracted for customer premise Internet router and CSU/DSU maintenance, PSI is responsible for maintaining the customer premise equipment. PSI must diagnose failures, usually with the assistance of the technical liaison designated by the customer at the site, and shall determine whether equipment replacement is required.
6.4.1. 6.4.1 On-site Site CPE Repair / Replacement for InterMAN Interman PSI is responsible for performing the actual equipment replacement with telephone assistance (as necessary). Response time for performing customer premise equipment replacement must meet the schedule described within the PSI customer maintenance contract.
Appears in 1 contract
Samples: Joint Marketing and Services Agreement (Psinet Inc)
Customer Premises Equipment Maintenance for Interman. If the customer has contracted for customer premise Internet router and CSU/DSU maintenance, PSI is responsible for maintaining the customer premise equipment. PSI must diagnose failures, usually with the assistance of the technical liaison designated by the customer at the site, and shall determine whether equipment replacement is required.
6.4.1. OnON-site SITE CPE Repair REPAIR / Replacement for InterMAN REPLACEMENT FOR INTERMAN PSI is responsible for performing the actual equipment replacement with telephone assistance (as necessary). Response time for performing customer premise equipment replacement must meet the schedule described within the PSI customer maintenance contract.
Appears in 1 contract
Samples: Joint Marketing and Services Agreement (Psinet Inc)
Customer Premises Equipment Maintenance for Interman. If the customer has contracted for customer premise Internet router and CSU/DSU maintenance, PSI is responsible for maintaining the customer premise equipment. PSI must diagnose failures, usually with the assistance of the technical liaison designated by the customer at the site, and shall determine whether equipment replacement is required.
6.4.1. On6.4.1 ON-site SITE CPE Repair REPAIR / Replacement for InterMAN REPLACEMENT FOR INTERMAN PSI is responsible for performing the actual equipment replacement with telephone assistance (as necessary). Response time for performing customer premise equipment replacement must meet the schedule described within the PSI customer maintenance contract.
Appears in 1 contract
Samples: Joint Marketing and Services Agreement (Ixc Communications Inc)