Customer Service Centers and Telemarketing. Centers are measured on different key elements. MCI has the right, in its sole discretion, to vary the elements contained in each Top Center Ranking, the performance standards contained in each element, and the weight each element is given. All modifications will be consistent with those utilized by MCI for its Internal Centers.
Appears in 4 contracts
Samples: Call Center Services Agreement, Call Center Services Agreement (RMH Teleservices Inc), Call Center Services Agreement (RMH Teleservices Inc)
