Common use of Customer Service Complaints Clause in Contracts

Customer Service Complaints. 220. The Division Manager or Assistant Manager or designee will review customer service complaints and determine which ones warrant further investigation. If the customer service complaint (“CSC”) lacks merit, the Division Manager or Assistant Manager shall not conduct any further investigation. Customer service complaints involving prohibited discrimination or access rights shall not be subject to the provisions of this section.

Customer Service Complaints. 220219.221. The Division SuperintendentDivision Manager or Assistant Manager or designee will review customer service complaints and determine which ones warrant further investigation. If the customer service complaint (“CSC”) lacks merit, the Division SuperintendentDivision Manager or Assistant Manager shall not conduct any further investigation. Customer service complaints involving prohibited discrimination or access rights shall not be subject to the provisions of this section.

Customer Service Complaints. 220. The Division Manager or Assistant Manager or designee will review customer service complaints [begin addition] and related video [end addition] and determine which ones warrant further investigation. If the customer service complaint [begin deletion] (“CSC”) [end deletion] lacks merit, the Division Manager or Assistant Manager shall not conduct any further investigation. Customer service complaints involving prohibited discrimination or access rights shall not be subject to the provisions of this section.

Customer Service Complaints. 220219.220. The Division SuperintendentDivision Manager or Assistant Manager or designee will review customer service complaints and determine which ones warrant further investigation. If the customer service complaint (“CSC”) lacks merit, the Division SuperintendentDivision Manager or Assistant Manager shall not conduct any further investigation. Customer service complaints involving prohibited discrimination or access rights shall not be subject to the provisions of this section. 220.221. The Division SuperintendentDivision Manager or Assistant Manager will meet periodically with the Union Transport Workers Union Local 250- A Chairperson to review customer service complaints and identify and resolve issues related to such complaints.