Common use of Customer Service Records Clause in Contracts

Customer Service Records. Daily logs of all Complaints and Inquiries shall be retained for a minimum of thirty-six (36) months. Contractor shall maintain and retain Customer service center records which include, but are not limited to the following statistics: 1. Number of calls received on a quarterly basis; 2. Number of calls answered on a quarterly basis; 3. Names of all Customer service representatives employed.

Appears in 4 contracts

Samples: Franchise Agreement, Franchise Agreement, Franchise Agreement

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Customer Service Records. Daily logs of all Complaints complaints and Inquiries shall be retained for a minimum of thirty-six (36) months. Contractor shall maintain and retain Customer customer service center records which include, but are not limited to the following statistics: 1. Number of calls received on a quarterly basis; 2. Number of calls answered on a quarterly basis; 3. Names of all Customer customer service representatives employed.

Appears in 2 contracts

Samples: Franchise Agreement, Franchise Agreement

Customer Service Records. Daily logs of all Complaints complaints and Inquiries shall be retained for a minimum of thirty-six (36) months. Contractor shall maintain and retain Customer customer service center records which include, but are not limited to the following statistics: 1. Number of calls received on a quarterly monthly basis; 2. Number of calls answered on a quarterly monthly basis; 3. Number of e-mail responses sent from the customer service department to customers on a monthly basis; 4. Names of all Customer customer service representatives employed.

Appears in 2 contracts

Samples: Franchise Agreement, Franchise Agreement

Customer Service Records. Daily logs of all Complaints and Inquiries provided under 2230 this Agreement shall be retained for a minimum of thirty-six (36) months. Contractor 2231 shall maintain and retain Customer customer service center records which include, but are not 2232 limited to the following customer service center statistics: 1. Number of calls received on a quarterly basis; 2. Number of calls answered on a quarterly basis; 3. Names of all Customer service representatives employed.

Appears in 1 contract

Samples: Franchise Agreement

Customer Service Records. Daily logs of all Complaints and Inquiries shall be 3210 retained for a minimum of thirty-six (36) months. Contractor shall maintain and retain Customer 3211 customer service center records which include, but are not limited to to, the following 3212 statistics: 1. Number of calls received on a quarterly basis; 2. Number of calls answered on a quarterly basis; 3. Names of all Customer service representatives employed.

Appears in 1 contract

Samples: Franchise Agreement

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Customer Service Records. Daily logs of all Complaints and Inquiries shall be 3231 retained for a minimum of thirty-six (36) months. Contractor shall maintain and retain Customer 3232 customer service center records which include, but are not limited to to, the following 3233 statistics: 1. Number of calls received on a quarterly basis; 2. Number of calls answered on a quarterly basis; 3. Names of all Customer service representatives employed.

Appears in 1 contract

Samples: Franchise Agreement

Customer Service Records. Daily logs of all Complaints and Inquiries shall be 3648 retained for a minimum of thirty-six (36) months. Contractor shall maintain and retain Customer 3649 customer service center records which include, but are not limited to the following 3650 statistics: 1. Number of calls received on a quarterly basis; 2. Number of calls answered on a quarterly basis; 3. Names of all Customer service representatives employed.

Appears in 1 contract

Samples: Franchise Agreement

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