Customer Service Response Time. The Contractor shall resolve all customer service issues within 48 hours of submission.
Appears in 4 contracts
Samples: Master Services Agreement, Master Services Agreement, Master Services Agreement
Customer Service Response Time. The Contractor shall resolve all customer service issues within 48 hours of submission.. Project/Program Deliverables
Appears in 2 contracts
Samples: Master Services Agreement, Master Services Agreement
Customer Service Response Time. The Contractor shall resolve all customer service issues within 48 hours of submission.. Billing/Payment
Appears in 1 contract
Samples: Master Services Agreement