Common use of CUSTOMER SERVICE RESPONSIBILITIES Clause in Contracts

CUSTOMER SERVICE RESPONSIBILITIES. TOP customer support shall be provided to the Director, TROs, TOPO/TAO staffs, TOP purchased care sector providers, MHS beneficiaries, designated Services POCs, TOP MTF staffs including Beneficiary Counseling and Assistance Coordinators (BCACs)/Debt Collection Assistance Officers (DCAOs), stateside TROs, stateside contractors, stateside TRICARE beneficiaries traveling overseas, and DHA. TOP contractor customer support service shall include the following:

CUSTOMER SERVICE RESPONSIBILITIES. TOP customer support shall be provided to the Director, TROs, TOPO/TOPO and TAO staffs, TOP purchased care sector providers, MHS TOP beneficiaries, designated Services POCs, TOP MTF staffs including Beneficiary Health Benefit Advisors (HBAs)/Beneficiary Counseling and Assistance Coordinators (BCACs)/Debt Collection Assistance Officers (DCAOs), stateside TRICARE Regional Offices (TROs), stateside contractorsManaged Care Support Contractors (MCSCs), stateside TRICARE beneficiaries traveling overseas, and DHA. TOP contractor customer support service shall include the following:

CUSTOMER SERVICE RESPONSIBILITIES. TOP customer support shall be provided to the Director, TROs, TOPO/TOP RD and TAO staffs, TOP purchased care sector host nation providers, MHS TOP beneficiaries, designated Services POCs, TOP MTF staffs including Health Benefit Advisors (HBAs)/ Beneficiary Counseling and Assistance Coordinators (BCACs)/Debt Collection Assistance Officers (DCAOs), stateside TRICARE Regional Offices (TROs), stateside contractorsManaged Care Support Contractors (MCSCs), stateside TRICARE beneficiaries traveling overseas, claims processing contractors, and DHATMA. TOP contractor customer support service shall include the following: