Common use of Customer Services Representatives Clause in Contracts

Customer Services Representatives. 15.2.1 The Seller shall provide free of charge the services of Seller customer services representatives (“Seller’s Representatives”) acting in an advisory capacity in accordance with the allocation set forth in Appendix A of this Clause 15. 15.2.2 The Seller has set up a global technical services network available for the non-exclusive use by each Operator. The Buyer and each Operator will have free access to this global network at any time in the course of the Aircraft operation and, in particular in the event of a need for non-routine technical assistance, the Buyer and its Operators shall have non-exclusive access to the Seller’s Representatives closest to the Buyer’s or relevant Operator’s (as applicable) main base after the end of the assignment of the Seller’s Representatives referred to in Appendix A of this Clause 15. A list of the contacts for the Seller’s Representatives closest to the Buyer’s or relevant Operator’s (as applicable) main base shall be provided to the Buyer and such Operator. 15.2.3 The Seller shall cause similar services to be provided by competent representatives of the Propulsion System Manufacturer and by Supplier representatives when necessary and applicable. 15.2.4 The Seller shall provide to the Buyer an annual written accounting of the consumed man-months and any remaining man-month balance. Such accounting shall be deemed as final and acceptable to the Buyer unless the Seller receives written objection from the Buyer within thirty (30) days of receipt of such accounting. 15.2.5 If requested by the Buyer, Seller Representative services exceeding the allocation specified in Appendix A of this Clause 15 may be provided by the Seller subject to terms and conditions to be mutually agreed.

Customer Services Representatives. 15.2.1 The Seller shall provide free of charge [***] the services of Seller customer services representatives (“Seller’s Representatives”) acting in an advisory capacity in accordance with the allocation set forth as defined in Appendix A of this Clause 15. 15.2.2 The Seller has set up a global technical services network available for the non-exclusive use by each Operator. The Buyer and each Operator will have free access to this global network at any time in the course of the Aircraft operation and, in particular in In the event of a need for non-routine technical assistance, the Buyer and its Operators shall have non-exclusive access to the Seller’s Representatives closest to the Buyer’s or relevant Operator’s (as applicable) main base after the end of the assignment of the Seller’s Representatives referred to in Appendix A of this Clause 15. A list of the contacts for the Seller’s Representatives closest to the Buyer’s or relevant Operator’s (as applicable) main base shall be provided to the Buyer and such OperatorBuyer. 15.2.3 The Seller shall cause similar services to be provided by competent representatives of the Propulsion System Engines Manufacturer and by Supplier representatives when reasonably necessary and applicable. 15.2.4 The Seller shall provide to the Buyer an annual written accounting of the consumed man-months and any remaining man-month balance. Such accounting shall be deemed as final and acceptable to the Buyer unless the Seller receives written objection from the Buyer within thirty (30) days [***] of receipt of such accounting. 15.2.5 If requested by the Buyer, Seller Representative services exceeding the allocation specified in Appendix A of this Clause 15 may be provided by the Seller subject to terms and conditions to be mutually agreed.

Customer Services Representatives. 15.2.1 The Seller shall provide free of charge the services of Seller customer services representatives (“Seller’s Representatives”"SELLER'S REPRESENTATIVES") acting in an advisory capacity in accordance with the allocation set forth as defined in Appendix A of this Clause 15. 15.2.2 The Seller has set up a global technical services network available for the non-exclusive use by each Operator. The Buyer and each Operator will have free access to this global network at any time in the course of the Aircraft operation and, in particular in In the event of a need for non-routine technical assistance, the Buyer and its Operators shall have non-exclusive access to the Seller’s 's Representatives closest to the Buyer’s or relevant Operator’s (as applicable) 's main base after the end of the assignment of the Seller’s 's Representatives referred to in Appendix A of this Clause 15. A list of the contacts for the Seller’s 's Representatives closest to the Buyer’s or relevant Operator’s (as applicable) 's main base shall be provided to the Buyer and such OperatorBuyer. 15.2.3 The Seller shall cause similar services to be provided by competent representatives of the Propulsion System Manufacturer and by Supplier representatives when necessary and applicable. 15.2.4 The Seller shall provide to the Buyer an annual written accounting of the consumed man-months and any remaining man-month balance. Such accounting shall be deemed as final and acceptable to the Buyer unless the Seller receives written objection from the Buyer within thirty (30) days of receipt of such accounting. 15.2.5 If requested by the Buyer, Seller Representative services exceeding the allocation specified in Appendix A of this Clause 15 may be provided by the Seller subject to terms and conditions to be mutually agreed.

Customer Services Representatives. 15.2.1 The Seller shall provide free of charge the services of Seller customer services representatives (“Seller’s Representatives”) acting in an advisory capacity in accordance with the allocation set forth as defined in Appendix A of this Clause 15. 15.2.2 The Seller has set up a global technical services network available for the non-exclusive use by each Operator. The Buyer and each Operator will have free access to this global network at any time in the course of the Aircraft operation and, in particular in In the event of a need for non-routine technical assistance, the Buyer and its Operators shall have non-exclusive access to the Seller’s Representatives closest to the Buyer’s or relevant Operator’s (as applicable) main base after the end of the assignment of the Seller’s Representatives referred to in Appendix A of this Clause 15. A list of the contacts for the Seller’s Representatives closest to the Buyer’s or relevant Operator’s (as applicable) main base shall be provided to the Buyer and such OperatorBuyer. 15.2.3 The Seller shall cause similar services to be provided by competent representatives of the Propulsion System Manufacturer and by Supplier representatives when necessary and applicable. 15.2.4 The Seller shall provide to the Buyer an annual written accounting of the consumed man-months and any remaining man-month balance. Such Absent manifest error, such accounting shall be deemed as final and acceptable to the Buyer unless the Seller receives written objection from the Buyer within thirty (30) days of receipt of such accounting. 15.2.5 If requested by the Buyer, Seller Representative services exceeding the allocation specified in Appendix A of this Clause 15 may be provided by the Seller subject to terms and conditions to be mutually agreed.

Customer Services Representatives. 15.2.1 The Seller shall provide free of charge the services of Seller customer services representatives (“Seller’s Representatives”"SELLER'S REPRESENTATIVES") acting in an advisory capacity in accordance with the allocation set forth as defined in Appendix A of this Clause 15. 15.2.2 The Seller has set up a global technical services network available for the non-exclusive use by each Operator. The Buyer and each Operator will have free access to this global network at any time in the course of the Aircraft operation and, in particular in In the event of a need for non-routine technical assistance, the Buyer and its Operators shall have non-exclusive access to the Seller’s 's Representatives closest to the Buyer’s or relevant Operator’s (as applicable) 's main base after the end of the assignment of the Seller’s 's Representatives referred to in Appendix A of this Clause 15. A list of the contacts for the Seller’s 's Representatives closest to the Buyer’s or relevant Operator’s (as applicable) 's main base shall be provided to the Buyer and such OperatorBuyer. 15.2.3 The Seller shall cause similar services to be provided by competent representatives of the Propulsion System Engines Manufacturer and by Supplier representatives when reasonably necessary and applicable. 15.2.4 The Seller shall provide to the Buyer an annual written accounting of the consumed man-months and any remaining man-month balance. Such accounting shall be deemed as final and acceptable to the Buyer unless the Seller receives written objection from the Buyer within thirty (30) days of receipt of such accounting. 15.2.5 If requested by the Buyer, Seller Representative services exceeding the allocation specified in Appendix A of this Clause 15 may be provided by the Seller subject to terms and conditions to be mutually agreed.