Customer Support Helpline Response Time. Calls to the PSI-provided IXC customer support hotline must be answered within * rings., 8am-8pm EST/EDT Monday through Friday. For similar response times off-hours, optional support may be available (at additional cost).
Appears in 3 contracts
Samples: Joint Marketing and Services Agreement (Ixc Communications Inc), Joint Marketing and Services Agreement (Ixc Communications Inc), Joint Marketing and Services Agreement (Psinet Inc)
Customer Support Helpline Response Time. Calls to the PSI-provided IXC customer support hotline must be answered within * seven rings., 8am-8pm EST/EDT Monday through Friday. For similar response times off-hours, optional support may be available (at additional cost).
Appears in 2 contracts
Samples: Joint Marketing and Services Agreement (Ixc Communications Inc), Joint Marketing and Services Agreement (Ixc Communications Inc)
