Common use of Customer Support Requirements Clause in Contracts

Customer Support Requirements. You will provide commercially reasonable support to your Customers by obtaining and continuously maintaining: (1) a Microsoft Premier support services agreement; (2) support services through the Microsoft Professional support program with prepayment for at least ten (10) incidents; or (3) support services that are equivalent to either (1) or (2) above from a third party support services provider.

Appears in 1 contract

Samples: Microsoft Services Provider License Agreement (Vitalstream Holdings Inc)

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