Customer Support Requirements. You will provide commercially reasonable support to your Customers by obtaining and continuously maintaining: (1) a Microsoft Premier support services agreement; (2) support services through the Microsoft Professional support program with prepayment for at least ten (10) incidents; or (3) support services that are equivalent to either (1) or (2) above from a third party support services provider.
Appears in 1 contract
Samples: Microsoft Services Provider License Agreement (Vitalstream Holdings Inc)