Data Retrieval and Deletion. Upon any termination or expiration of this Agreement for any reason Higher Logic will, upon Subscriber’s written request, provide a one-time export of Subscriber Data to Subscriber in Higher Logic’s standard machine readable format provided that Higher Logic receives such request within thirty (30) days of the effective date of expiration or termination of this Agreement. After such thirty (30) day period, Higher Logic will delete any Subscriber Data stored or otherwise archived in the Software Services unless Higher Logic is required to retain such Subscriber Data by Applicable Laws or pursuant to a court order or request of a regulatory authority.
Data Retrieval and Deletion. If requested by Subscriber during the Term of this Agreement and to the extent available, Higher Logic will make available to Subscriber, within thirty (30) days from receipt of Subscriber’s request and subject to payment by Subscriber of a reasonable charge, a file of Subscriber Data in an industry-standard format. Following the termination or expiration of this Agreement or an Order Form, Higher Logic will delete any Subscriber Data not later than thirty (30) days following such expiration or termination.
Data Retrieval and Deletion. Upon termination or expiration of this Agreement, and provided Subscriber makes a written request within thirty (30) days following such termination or expiration of this Agreement, Higher Logic will make available to Subscriber a file of the Subscriber Data then stored within the Software Services in Higher Logic’s standard .csv format free of charge; provided, that, if Subscriber requests that Higher Logic transform the Subscriber Data into a Subscriber-specific format, Subscriber will pay Higher Logic’s fee for such Professional Services at Higher Logic’s then-current hourly rate based on the hours expended to create such custom report. Further, upon termination or expiration of this Agreement, Higher Logic shall have no obligation to retain any Subscriber Data and will delete the Subscriber Data not later than thirty (30) days following such expiration or termination unless Higher Logic is required to retain such Subscriber Data by Applicable Laws or pursuant to a court order or request of a regulatory authority.
Data Retrieval and Deletion. Upon request by Customer made within thirty (30) days after the expiration or termination of a Subscription Period, Cloudera will make Customer Data available to Customer for export or download in accordance with applicable Documentation. After such thirty (30) day period, Cloudera will have no obligation to maintain or provide such Customer Data and will thereafter delete or destroy all copies of Customer Data, unless legally prohibited from doing so.
