Declarations, instructions and consents of the client. 11.3.1 Contacting the Bank via the phone, following the undergoing of relevant identification/ verification procedures, the Customer assigns to the Bank and provides the Bank with the following rights:
11.3.1.1 provide with the information on the client’s accounts;
11.3.1.2 carry out banking operation upon the client’s relevant instructions within the limits established for telephone services.
11.3.2 By this Agreement the Customer expresses his/her consent that any telephone conversation carried out with the Customer (including his/her any request/ statement on receiving Bank information, registration for the use of banking services, making changes to the registered data, receiving Bank (including credit) products or/and carrying out transaction) to be recorded in the electronic database of the Bank and in case of dispute, such recording to have power of evidence (to be used as an evidence). Recording of the telephone conversation is considered as the property of the Bank and within the period of three years after its recording the Bank is obligated to share the recording with the Customer in the form acceptable for the Bank no later than 15 (fifteen) calendar days following receiving the written request on the above from the Customer.
11.3.3 Bank has right to contact the Customer on the phone registered with the Bank with the objective to provide service or/and to offer product(s) (including credit products) and to register such products or/and to offer the Customer to record his/her voice for provision of service envisaged under the article 11 of the present Agreement.
11.3.4 The client is entitled
11.3.4.1 At any time Customer has right to request the Bank to stop contacting him/her on the phone for provision of Bank service or/and offering and registration of the product(s) or reject future use of his/her voice. For the registration of the above request, Customer shall carry out one of the following actions:
11.3.4.1.1 To visit the branch of the bank;
11.3.4.1.2 To verify the demand with the telephone service-center;
11.3.4.1.3 By means of the internet bank to send to the bank notifications from the relevant personal parameters page.
Declarations, instructions and consents of the client. 11.3.1 Contacting the Bank via the phone, following the undergoing of relevant identification/ verification procedures, the Customer assigns to the Bank and provides the Bank with the following rights:
11.3.1. 1SURYLGH ZLWK WKH LQIRUPDWLRQ RQ WKH FOLHQW¶V DFFRXQW 11.3.1.2carry out banking operation upon the clien¶t V UHOHYDQW LQVWUXesFtaWblLishRedQfVor teZlepLhoWnKe LQ W services.
11.3.2 By this Agreement the Customer expresses his/her consent that any telephone conversation carried out with the Customer (including his/her any request/ statement on receiving Bank information, registration for the use of banking services, making changes tohe registered data, receiving Bank (including credit) products or/and carrying out transaction) to be recorded in the electronic database of the Bank and in case of dispute, such recording to have power of evidence (to be used as an evidenTchee). telephone recordings are deemed to be the property of the Bank fromits creation, it is kept in the manner and for the period determined by the bank, and the bank is obliged to introduce the recording to the client in a form acceptable to the bank no later than 15 (fifteen) calendar days after receiving his written reques(this obligation of the bank applies only to the recordings made since January 1, 20.11)
11.3.3 Bank has right to contact the Customer on the phone registered with the Bank with the objective to provide service or/and to offer product(s) (including credit products) and to register such products or/and to offer the Customer to record his/her voice foprrovision of service envisaged under the article 11 of the present Agreement.
11.3.4 The client is entitled
Declarations, instructions and consents of the client. 1Contacting the Bank via the phone, following the undergoing of relevant identification/ verification procedures, the Customer assigns to the Bank and provides the Bank with the following rights:
