Defect Remediation. If any of the Product is found to have any defect, patent or latent, RMCP shall give Notice to Yeso-med of such defect, and Yeso-med shall, at Yeso-med‘s election and at no cost to RMCP, either (a) repair or replace the Product that is defective or (b) arrange for removal and replacement of the Product that is defective; provided however that if the Product has been incorporated into a larger product assembly before discovery of defect, the Parties shall confer about how to perform repair or replacement most convenient for RMCP that is not unduly burdensome to Yeso-med, and proceed accordingly. Yeso-med shall retain Components removed from the Product for replacement. The Product, including Components, furnished in warranty service shall be new and shall conform to the same quality requirements and be subject to the same warranty as that replaced. In any case, the warranty period of any parts furnished under warranty service shall not exceed the warranty period of the original parts or ninety (90) days from the date of delivery of any repair, reconditioning, or replacement thereof, whichever is longer.
Defect Remediation. Any deficiencies in the Software or the user documentation shall be remedied by the Supplier within the warranty period of two years from the date of installation of the Software. The remediation of defects is performed by repair or replacement delivery, at the choice of the Supplier. If the defect cannot be remedied within a reasonable period of time or if the repair or replacement delivery is considered to be unsuccessful for other reasons, the Customer has the right to demand a reduction of the annual subscription fee, or to withdraw from the contract. Failure to rectify a defect can only be claimed if the Supplier has been given at least two opportunities to rectify or replace the defect. This also applies in case the subsequent improvement or replacement delivery is impossible, or refused or unreasonably delayed by the Supplier.
