Description of Support – Hardware Sample Clauses

Description of Support – Hardware. During the term of this Agreement, Locution will correct or fix any problems or failures occurring with the Hardware. Such support will be provided after Customer has identified any Hardware Error and notified Motorola thereof in accordance with Locution's reporting procedures. The Hardware includes computers, Station Control Unit, Intelligent Audio Switch, Programmable Logic Relay, Reader Board, and the Locution Enclosure. The computers are warranted through the manufacturer for the Customer. Locution will handle logistics of repairing or replacing the computers without any cost to Customer. Notwithstanding Locution’s Terms and Conditions, the computers are initially warranted for three years from the date of purchase. Any computer failures that occur after three years are not covered by this Maintenance Agreement and will require the replacement of the computer by the Customer. Upon Customer’s request and as part of this Agreement, Locution will supply assistance with reloading any Software on replacement computers.
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