Disputed Parking Charges. The Home shall be initially responsible for disposition of customers’ disputed E-ZPass Plus charges. If the disputed charges relate to the handling of a particular E-ZPass Plus transaction, the Host or Facility Operator shall handle the disposition of such charges. The Facility Operator’s responsibilities in this respect shall be clearly defined in the Facility Operator Agreement. If the Home unilaterally decides to forgive a disputed transaction, the Home may not back charge this amount to the Host. If the Host authorizes the Home to forgive an E-ZPass Plus transaction, that amount can be back charged to the Host. A Facility Operator may not authorize the Home to forgive an E-ZPass Plus transaction and charge it back to the Host without the consent of the Host.
Disputed Parking Charges. The Home shall be initially responsible for disposition of customers’ disputed E-ZPass Plus charges. If the disputed charges relate to the handling of a particular E-ZPass Plus transaction, the Host or Facility Operator shall handle the disposition of such charges. The Facility Operator’s responsibilities in this respect shall be clearly defined in the Facility Operator Agreement. If the Home unilaterally decides to forgive a disputed transaction, the Home may not back charge this amount to the Host. If the Host or Facility Operator authorize the Home to forgive an E-ZPass Plus transaction, that amount can be back charged to the Host Agency.
