Common use of Emergency Backup Service Clause in Contracts

Emergency Backup Service. In the event of a failure in connectivity between the customer's location and the PSI Point-of-Presence (POP) due to POP equipment failure or failure of the circuit connecting the customer location to the PSI POP, PSI must provide to the customer a PSI dial-up packet access point within four hours after disruption of service (except as provided in Section 15.2 of the Marketing Agreement). This service option must be requested and set up in advance of an event.

Appears in 5 contracts

Samples: Joint Marketing and Services Agreement (Ixc Communications Inc), Joint Marketing and Services Agreement (Ixc Communications Inc), Joint Marketing and Services Agreement (Psinet Inc)

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