Common use of Error Resolution Procedures Clause in Contracts

Error Resolution Procedures. In case of errors or questions about your transfers, please telephone or write to us or Clearing Firm at (000) 000-0000, XX XXX 000000, XXXXXXXXXXX, XX 00000xx soon as you can if you think your Account statement is wrong, or if you need more information about a Transfer listed on the Account statement. We or Clearing Firm must hear from you no later than sixty (60) days after we send you the first statement on which the problem or error appears is sent. When you call, please: (1) state your name and account number; (2) describe the suspected error or Transfer you are unsure about, and explain as clearly as you can why you believe it is in error or why you need more information; and (3) state the dollar amount of the suspected error. We or Clearing Firm will tell you the results of our investigation within twenty (20) business days after we or Clearing Firm hears from you and correct any error(s) promptly. It may take up to ninety (90) days to investigate your question. In the event of such an extension, your Account will provisionally credited within twenty (20) business days for the amount you think is in error so that you will have the use of the money during the time it takes to complete the investigation. If we or Clearing Firm asks you to put your question in writing and it is not received within twenty (20) business days, your Account may not be provisionally credited. If no error is found, a written explanation will be sent to you within three (3) business days after completion of the investigation. You may ask for copies of the documents that were used in the investigation. For any Transfer occurring outside the United States, within ten (10) business days after we or Clearing Firm receive notice of an alleged error the claim will either be resolved or your Account will be provisionally credited while the claim is being investigated. It may take up to ninety (90) days to investigate the matter.

Error Resolution Procedures. In the case of errors or questions about your transfersTransfers, please telephone or write to us or Clearing Firm at (000) 000-0000, XX XXX 000000, XXXXXXXXXXX, XX 00000xx the telephone numbers listed above as soon as you can possible if you think your Account statement is wrong, or if you need more information about a Transfer listed on the Account statement. We or Clearing Firm must hear from you no later than sixty (60) 60 days after we send you the first statement on which the problem or error appears is sentappears. When you call, pleasecall please provide: (1) state your name and account Account number; (2) describe the suspected error or Transfer you are unsure aboutquestion, and explain as clearly as you can possible why you believe it is in error or why you need more information; and (3) state the dollar amount of the suspected error. We or Clearing Firm will tell you the results of our investigation within twenty 10 Business Days (20) business 20 for Transfers to or from the Account within 30 days after the first deposit to the Account) after we or Clearing Firm hears hear from you and correct any error(s) promptly. It If we need more time, however, we may take up to ninety 45 Business Days (9090 for transfers to or from the Account within 30 days after the first deposit to the Account) days to investigate your question. In the event of such an extensionIf we decide to do this, we will provisionally credit your Account will provisionally credited within twenty 10 Business Days (2020 for transfers to or from the Account within 30 days after the first deposit to the Account) business days for the amount you think is in error so that you will have the use of the money during the time it takes to complete the our investigation. If we or Clearing Firm asks ask you to put your question in writing and we do not receive it is not received within twenty (20) business days10 Business Days, your Account we may not be provisionally creditedcredit your Account. If we determine there was no error is founderror, we will send you a written explanation will be sent to you within three (3) business days Business Days after completion of we complete the investigation. You may ask for copies of the documents that were we used in the our investigation. For any Transfer occurring outside the United States, within ten (10) business days 10 Business Days after we or Clearing Firm receive notice of an alleged error we will either resolve the claim will either be resolved or provisionally credit your Account will be provisionally credited while continuing to investigate the claim is being investigatedclaim. It If we need more time, however, we may take up to ninety (90) 90 days to investigate the matter.

Error Resolution Procedures. In case of errors or questions about your transfers, please telephone or write to us or Clearing Firm at (000) 000-0000, XX XXX 000000PO BOX 358230, XXXXXXXXXXXGAINESVILLE, XX 00000xx FL 32635as soon as you can if you think your Account statement is wrong, or if you need more information about a Transfer listed on the Account statement. We or Clearing Firm must hear from you no later than sixty (60) days after we send you the first statement on which the problem or error appears is sent. When you call, please: (1) state your name and account number; (2) describe the suspected error or Transfer you are unsure about, and explain as clearly as you can why you believe it is in error or why you need more information; and (3) state the dollar amount of the suspected error. We or Clearing Firm will tell you the results of our investigation within twenty (20) business days after we or Clearing Firm hears from you and correct any error(s) promptly. It may take up to ninety (90) days to investigate your question. In the event of such an extension, your Account will provisionally credited within twenty (20) business days for the amount you think is in error so that you will have the use of the money during the time it takes to complete the investigation. If we or Clearing Firm asks you to put your question in writing and it is not received within twenty (20) business days, your Account may not be provisionally credited. If no error is found, a written explanation will be sent to you within three (3) business days after completion of the investigation. You may ask for copies of the documents that were used in the investigation. For any Transfer occurring outside the United States, within ten (10) business days after we or Clearing Firm receive notice of an alleged error the claim will either be resolved or your Account will be provisionally credited while the claim is being investigated. It may take up to ninety (90) days to investigate the matter.

Error Resolution Procedures. In case of errors or questions about your transfers, please telephone or write to us or Clearing Firm at (000the telephone number listed in Section 44(b) 000-0000, XX XXX 000000, XXXXXXXXXXX, XX 00000xx above as soon as you can if you think your Account statement is wrong, or if you need more information about a Transfer listed on the Account statement. We or Clearing Firm must hear from you no later than sixty (60) days after we send you the first statement on which the problem or error appears is sent. When you call, please: (1) state your name and account number; (2) describe the suspected error or Transfer you are unsure about, and explain as clearly as you can why you believe it is in error or why you need more information; and (3) state the dollar amount of the suspected error. We or Clearing Firm will tell you the results of our investigation within twenty (20) business days after we or Clearing Firm hears from you and correct any error(s) promptly. It may take up to ninety (90) days to investigate your question. In the event of such an extension, your Account will provisionally credited within twenty (20) business days for the amount you think is in error so that you will have the use of the money during the time it takes to complete the investigation. If we or Clearing Firm asks you to put your question in writing and it is not received within twenty (20) business days, your Account may not be provisionally credited. If no error is found, a written explanation will be sent to you within three (3) business days after completion of the investigation. You may ask for copies of the documents that were used in the investigation. For any Transfer occurring outside the United States, within ten (10) business days after we or Clearing Firm receive notice of an alleged error the claim will either be resolved or your Account will be provisionally credited while the claim is being investigated. It may take up to ninety (90) days to investigate the matter.

Error Resolution Procedures. In case of errors or questions about your electronic transfers, please telephone You agree to call or write to us or Clearing Firm at (000) 000000)000-00000000 or Farmers Savings Bank PO Box 127,Colesburg, XX XXX 000000, XXXXXXXXXXX, XX 00000xx IA 52035 as soon as you can can, if you think your Account statement is wrong, wrong or if you need more information about a Transfer transfer listed on the Account statement. We or Clearing Firm must hear from you You no later than sixty (60) 60 days after we send you We sent the first FIRST statement on which the problem or error appears is sentappeared. When you call, please: (1) state • Tell Us your name and account number; (2) describe . • Describe the suspected error or Transfer the transfer you are unsure about, and explain as clearly as you can why you believe it is in an error or why you need more information; and (3) state . • Tell Us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We or Clearing Firm will tell you the results of our investigation determine whether an error occurred within twenty (20) 10 business days (20 business days if the transfer involved a new Account) after we or Clearing Firm hears hear from you You and will correct any error(s) error promptly. It If we need more time, however, we may take up to ninety 45 days (9090 days) days if the transfer involved a new account, a point-of-sale transaction, or a foreign-initiated transfer) to investigate your complaint or question. In the event of such an extensionIf we decide to do this, we will credit your Account will provisionally credited account within twenty (20) 10 business days (20 business days if the transfer involved a new Account) for the amount you You think is in error error, so that you You will have the use of the money during the time it takes Us to complete our investigation. If we ask you to put Your complaint or question in writing and We do not receive it within 10 business days, We may not credit your account. An account is considered a new account for 30 days after the first deposit is made, if you are a new customer. We will tell you the results within 3 business days after completing the investigation. If we or Clearing Firm asks you to put your question in writing and it is not received within twenty (20) business daysdecide that there was no error, your Account may not be provisionally credited. If no error is found, We will send You a written explanation will be sent to you within three (3) business days after completion of the investigationexplanation. You may ask for copies of the documents that were we used in the our investigation. For Disclosure of Account Information. See Farmers Savings Bank’s Privacy Policy for additional information. Notices/Contact Information. Unless otherwise provided in this Agreement, for notices required to be given to us by this agreement, call us at (000) 000-0000 or send written correspondence to Farmers Savings Bank PO Box 127 Colesburg, IA 52035. You may update Your SMS Mobile Banking profile and make changes to Your SMS Mobile Banking service through Farmers Savings Bank’s Internet Banking. We will notify You of any Transfer occurring outside the United Stateschanges, within ten (10) business days after we fees, or Clearing Firm receive notice of an alleged error the claim will either other information about Mobile Banking, if required by law. Notices required to be resolved given by Us under this Agreement or your Account will by law may be provisionally credited while the claim is being investigated. It may take up sent to ninety (90) days to investigate the matteryou.

Error Resolution Procedures. In case of errors or questions about your transfers, please telephone or write to us or Clearing Firm at (000the telephone number listed in Section 1(b) 000-0000, XX XXX 000000, XXXXXXXXXXX, XX 00000xx above as soon as you can if you think your Account statement is wrong, or if you need more information about a Transfer listed on the Account statement. We or Clearing Firm must hear from you no later than sixty (60) days after we send you the first statement on which the problem or error appears is sent. When you call, please: (1) state your name and account number; (2) describe the suspected error or Transfer you are unsure about, and explain as clearly as you can why you believe it is in error or why you need more information; and (3) state the dollar amount of the suspected error. We or Clearing Firm will tell you the results of our investigation within twenty (20) business days after we or Clearing Firm hears from you and correct any error(s) promptly. It may take up to ninety (90) days to investigate your question. In the event of such an extension, your Account will provisionally credited within twenty (20) business days for the amount you think is in error so that you will have the use of the money during the time it takes to complete the investigation. If we or Clearing Firm asks you to put your question in writing and it is not received within twenty (20) business days, your Account may not be provisionally credited. If no error is found, a written explanation will be sent to you within three (3) business days after completion of the investigation. You may ask for copies of the documents that were used in the investigation. For any Transfer occurring outside the United States, within ten (10) business days after we or Clearing Firm receive notice of an alleged error the claim will either be resolved or your Account will be provisionally credited while the claim is being investigated. It may take up to ninety (90) days to investigate the matter.

Error Resolution Procedures. In case of errors If you think there is an error involving a transaction made with your Card such as a purchase you didn’t make or questions about an incorrect amount charged to your transfersAccount please call us toll-free at 000.000.0000, please telephone contact us through the Website using your secure My Spend Account login, or write to us or Clearing Firm at (000) 000at: Cardholder Services X.X. Xxx 0000 Xxxxx Xxxxx, X.X. 00000-0000. If you tell us orally, XX XXX 000000we may require you to send your claim or question in writing within 10 business days. If we ask you to put your claim or question in writing and we do not receive it within 10 business days, XXXXXXXXXXX, XX 00000xx soon as you can if you think we may not re-credit your Account statement is wrong, or if you need more information about a Transfer listed on the Account statementCard. We or Clearing Firm must hear from you no later than sixty (60) days after we send the transaction posted to your Account or you obtained the first statement receipt on which the error or problem or error appears is sentappeared. When you call, pleaseYou must provide the following information: (1) state your • Your name and account Card number; (2) describe • A description of the suspected error or Transfer the transaction you are unsure about, and explain as clearly as you can why you believe it is in an error or why you need more information; and (3) state the • The dollar amount of the suspected error; and • The date, time and location of the suspected error. We or Clearing Firm will tell you the results of our investigation determine whether an error occurred within twenty ten (2010) business days after we or Clearing Firm hears hear from you and will correct any error(s) error promptly. It If we need more time, we may take up to ninety forty-five (9045) calendar days to investigate your claim or question. In the event of such an extension, your Account If we need to do this we will provisionally credited credit your Card within twenty ten (2010) business days for the amount you think is in error error, so that you will have the use of the money during the time it takes to while we complete the our investigation. If we or Clearing Firm asks We will tell you to put your question in writing and it is not received within twenty (20) business days, your Account may not be provisionally credited. If no error is found, a written explanation will be sent to you within three (3) business days after completion of the investigation. You may ask for copies of the documents that were used in the investigation. For any Transfer occurring outside the United States, results within ten (10) business days after completing our investigation. If we or Clearing Firm receive notice decide that there was no error, we will reverse any provisional credit we made to your Card and send you a written explanation. You may ask for copies of an alleged error the claim will either be resolved or your Account will be provisionally credited while the claim is being investigated. It may take up to ninety (90) days to investigate the matterdocuments that we used in our investigation.

Error Resolution Procedures. In case of errors or questions about your transfers, please telephone or write to us or Clearing Firm at (000the telephone numbers listed in Section 21(c) 000-0000, XX XXX 000000, XXXXXXXXXXX, XX 00000xx above as soon as you can if you think your Account statement is wrong, or if you need more information about a Transfer listed on the Account statement. We or Clearing Firm must hear from you no later than sixty (60) days after we send you the first statement on which the problem or error appears is sentappears. When you call, please: (1i) state your name and account Account number; (2ii) describe the suspected error or Transfer you are unsure about, and explain as clearly as you can why you believe it is in error or why you need more information; and (3iii) state the dollar amount of the suspected error. We or Clearing Firm will tell you the results of our investigation within ten (10) Business Days (twenty (20) business for transfers to or from the Account within 30 days after the first deposit to the Account) after we or Clearing Firm hears hear from you and correct any error(s) promptly. It If we need more time, however, we may take up to forty-five (45) Business Days (ninety (90) for transfers to or from the Account within 30 days after the first deposit to the Account) to investigate your question. In the event of such an extensionIf we decide to do this, we will provisionally credit your Account will provisionally credited within ten (10) Business Days (twenty (20) business for transfers to or from the Account within 30 days after the first deposit to the Account) for the amount you think is in error so that you will have the use of the money during the time it takes to complete the our investigation. If we or Clearing Firm asks ask you to put your question in writing and we do not receive it is not received within twenty ten (2010) business daysBusiness Days, your Account we may not be provisionally creditedcredit your Account. If we determine there was no error is founderror, we will send you a written explanation will be sent to you within three (3) business days after completion of we complete the investigation. You may ask for copies of the documents that were we used in the our investigation. For any Transfer occurring outside the United States, within ten (10) business days after we or Clearing Firm receive notice of an alleged error we will either resolve the claim will either be resolved or provisionally credit your Account will be provisionally credited while continuing to investigate the claim is being investigatedclaim. It If we need more time, however, we may take up to ninety (90) days to investigate the matter.

Error Resolution Procedures. In case of errors If you think there is an error involving a transaction made with your Card such as a purchase you didn’t make or questions about an incorrect amount charged to your transfersAccount please call us toll-free at 000.000.0000, please telephone contact us through the Website using your secure My Spend Account login, or write to us or Clearing Firm at (000) 000at: Cardholder Services X.X. Xxx 0000 Xxxxx Xxxxx, X.X. 00000-0000. If you tell us orally, XX XXX 000000we may require you to send your claim or question in writing within 10 business days. If we ask you to put your claim or question in writing and we do not receive it within 10 business days, XXXXXXXXXXX, XX 00000xx soon as you can if you think we may not re-credit your Account statement is wrong, or if you need more information about a Transfer listed on the Account statementCard. We or Clearing Firm must hear from you no later than sixty (60) days after we send the transaction posted to your Account or you obtained the first statement receipt on which the error or problem or error appears is sentappeared. When you call, pleaseYou must provide the following information: (1) state your  Your name and account Card number; (2) describe  A description of the suspected error or Transfer the transaction you are unsure about, and explain as clearly as you can why you believe it is in an error or why you need more information; and (3) state the  The dollar amount of the suspected error; and  The date, time and location of the suspected error. We or Clearing Firm will tell you the results of our investigation determine whether an error occurred within twenty ten (2010) business days after we or Clearing Firm hears hear from you and will correct any error(s) error promptly. It If we need more time, we may take up to ninety forty-five (9045) calendar days to investigate your claim or question. In the event of such an extension, your Account If we need to do this we will provisionally credited credit your Card within twenty ten (2010) business days for the amount you think is in error error, so that you will have the use of the money during the time it takes to while we complete the our investigation. If we or Clearing Firm asks We will tell you to put your question in writing and it is not received within twenty (20) business days, your Account may not be provisionally credited. If no error is found, a written explanation will be sent to you within three (3) business days after completion of the investigation. You may ask for copies of the documents that were used in the investigation. For any Transfer occurring outside the United States, results within ten (10) business days after completing our investigation. If we or Clearing Firm receive notice decide that there was no error, we will reverse any provisional credit we made to your Card and send you a written explanation. You may ask for copies of an alleged error the claim will either be resolved or your Account will be provisionally credited while the claim is being investigated. It may take up to ninety (90) days to investigate the matterdocuments that we used in our investigation.