Error Resolution Procedures. If You believe Your transaction receipt is inaccurate or if You need more information about a transaction, contact Customer Service at 000-000-0000 or X.X. Xxx 0000, Xxxxxxx, XX, 00000 within 60 days of the transaction, and provide Your name, Card number; a description of the error or the transaction at issue; Your concerns or questions; and the dollar amount of the suspected error. If an investigation is required, a resolution may take up to 45 days. If we decide an investigation is required we will credit Your Funds within 10 business days. If we ask You to put your inquiry in writing and we do not receive it within 10 business days, we may not credit Your Funds. For suspected errors involving newly issued Cards, point-of- sale, or foreign-initiated transactions, an investigation may take up to 90 days. For new cards, we may take up to 20 business days to credit Your Funds. If You are unable to provide Your Card number, the remedies provided in this section may be unavailable.
Appears in 3 contracts
Samples: Gift Card Agreement, Gift Card Agreement, Gift Card Agreement
Error Resolution Procedures. If You believe Your transaction receipt is inaccurate or if You need more information about a transaction, contact Customer Service at 000-000-0000 or X.X. Xxx 0000, Xxxxxxx, XX, XX 00000 within 60 days of the transaction, and provide Your name, Card number; a description of the error or the transaction at issue; Your concerns or questions; and the dollar amount of the suspected error. If an investigation is required, a resolution may take up to 45 days. If we decide an investigation is required we will credit Your Funds within 10 business days. If we ask You to put your inquiry in writing and we do not receive it within 10 business days, we may not credit Your Funds. For suspected errors involving newly issued Cards, point-of- of-sale, or foreign-initiated transactions, an investigation may take up to 90 days. For new cards, we may take up to 20 business days to credit Your Funds. If You are unable to provide Your Card number, the remedies provided in this section may be unavailable.
Appears in 1 contract
Samples: Gift Card Agreement
Error Resolution Procedures. If You believe Your transaction receipt is inaccurate or if You need more information about a transaction, contact Customer Service at 000-000-0000 or X.X. Xxx 0000, Xxxxxxx, XX, 00000 within 60 days of the transaction, and provide Your name, Card number; a description of the error or the transaction at issue; Your concerns or questions; and the dollar amount of the suspected error. If an investigation is required, a resolution may take up to 45 days. If we decide an investigation is required we will credit Your Funds within 10 business days. If we ask You to put your inquiry in writing and we do not receive it within 10 business days, we may not credit Your Funds. For suspected errors involving newly issued Cards, point-of- of-sale, or foreign-initiated transactions, an investigation may take up to 90 days. For new cards, we may take up to 20 business days to credit Your Funds. If You are unable to provide Your Card number, the remedies provided in this section may be unavailable.
Appears in 1 contract
Samples: Gift Card Agreement