Fault Types Sample Clauses

Fault Types. Types of fault that could potentially occur on Ethernet services are as follows; • Early Life Failure – A circuit handed over and classed as live by the supplier but a working service has not been achieved. • Hard Down - where there is no communication available over the interface. This applies to any circuit that has previously had a confirmed working service. • Intermittency - a discontinuous service where connectivity is dropping, this could be a few seconds to a matter of hours at a time • Performance - classed as throughput, packet loss, or latency. Performance issues may or may not be service affecting, depending on the severity of the issue. • Investigative - An Investigative fault can be described as where a service is not affected but may be at risk. For example; an alarm light on an NTE but the service working or damaged cabling. Further information regarding faults can be found within the Ethernet specific SLA.
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