For TOs. For TOs, the dispatched personnel will assess the requested tasks and estimate the cost of completing the Work. This estimate must have three parts: (i) Base Cost, (ii) Travel Time, and
Business Review Meetings In order to maintain the relationship between the Department and the Contractor, each quarter the Department may request a business review meeting. The business review meeting may include, but is not limited to, the following: • Successful completion of deliverables • Review of the Contractor’s performance • Review of minimum required reports • Addressing of any elevated Customer issues • Review of continuous improvement ideas that may help lower total costs and improve business efficiencies.