Formal Grievance Filing and Hearing. If resolution is not possible through Step 2 (ADR) and the matter is not resolved within 30 calendar days from the date that the Alternative Dispute Resolution process began, the neutral participant must again inform Complainant of his/her/their right to file a formal grievance. In the event Member files a grievance, the neutral participant from ADR may not join in the formal complaint process. Therefore, Volunteer Iowa’s Executive Director will appoint a different neutral party to oversee the Grievance Hearing process. In addition, no communication or proceedings of the informal dispute resolution process may be referred to or introduced into evidence at the grievance and arbitration hearing. Any decision by the neutral party is advisory and is not binding unless both parties agree. Timeline Grievance must be filed no later than one year after the alleged occurrence (except for fraud and criminal activity). The grievance hearing must be conducted no later 30 calendar days after the filing. A decision is made no later than 60 calendar days after the filing.
Appears in 3 contracts
Samples: Member Service Agreement, Member Service Agreement, Member Service Agreement
Formal Grievance Filing and Hearing. If resolution is not possible through Step 2 (ADR) and the matter is not resolved within 30 calendar days from the date that the Alternative Dispute Resolution process began, the neutral participant party must again inform Complainant the aggrieving party of his/her/their his or her right to file a formal grievance. In the event Member an aggrieved party files a grievance, the neutral participant party from ADR may not join participate in the formal complaint process. Therefore, Volunteer IowaOneStar Foundation’s Executive Director CEO will appoint a different neutral party to oversee the Grievance Hearing process. In addition, no communication or proceedings of the informal dispute resolution process may be referred to or introduced into evidence at the grievance and arbitration hearing. Any decision by the neutral party is advisory and is not binding unless both parties agree. Timeline Timeline: Grievance must be filed no later than one year after the alleged occurrence (except for fraud and criminal activity). The grievance hearing must be conducted no later 30 calendar days after the filing. A decision is made no later than 60 calendar days after the filing.
Appears in 3 contracts
Samples: Americorps Member Service Agreement, Americorps Member Service Agreement, Americorps Member Service Agreement
Formal Grievance Filing and Hearing. If resolution is not possible through Step 2 (ADR) and the matter is not resolved within 30 calendar days from the date that the Alternative Dispute Resolution process began, the neutral participant party must again inform Complainant the aggrieving party of his/her/their his or her right to file a formal grievance. In the event Member an aggrieved party files a grievance, the neutral participant party from ADR may not join participate in the formal complaint process. Therefore, Volunteer Iowa’s Executive Director will appoint a different neutral party to oversee the Grievance Hearing process. In addition, no communication or proceedings of the informal dispute resolution process may be referred to or introduced into evidence at the grievance and arbitration hearing. Any decision by the neutral party is advisory and is not binding unless both parties agree. Timeline Grievance must be filed no later than one year after the alleged occurrence (except for fraud and criminal activity). The grievance hearing must be conducted no later 30 calendar days after the filing. A decision is made no later than 60 calendar days after the filing.
Appears in 2 contracts
Formal Grievance Filing and Hearing. If resolution is not possible through Step 2 (ADR) and the matter is not resolved within 30 calendar days from the date that the Alternative Dispute Resolution process began, the neutral participant must again inform Complainant of his/her/their right to file a formal grievance. In the event Member files a grievance, the neutral participant from ADR may not join in the formal complaint process. Therefore, Volunteer Iowa’s Executive Director will appoint a different neutral party to oversee the Grievance Hearing process. In addition, no communication or proceedings of the informal dispute resolution process may be referred to or introduced into evidence at the grievance and arbitration hearing. Any decision by the neutral party is advisory and is not binding unless both parties agree. Timeline TIMELINE Grievance must be filed no later than one year after the alleged occurrence (except for fraud and criminal activity). The grievance hearing must be conducted no later 30 calendar days after the filing. A decision is made no later than 60 calendar days after the filing.
Appears in 1 contract
Samples: Member Service Agreement
Formal Grievance Filing and Hearing. If resolution is not possible through Step 2 (ADR) and the matter is not resolved within 30 calendar days from the date that the Alternative Dispute Resolution process began, the neutral participant party must again inform Complainant the aggrieving party of his/her/their his or her right to file a formal grievance. In the event Member an aggrieved party files a grievance, the neutral participant party from ADR may not join participate in the formal complaint process. Therefore, Volunteer IowaOneStar Foundation’s Executive Director CEO will appoint a different neutral party to oversee the Grievance Hearing process. In addition, no communication or proceedings of the informal dispute resolution process may be referred to or introduced into evidence at the grievance and arbitration hearing. Any decision by the neutral party is advisory and is not binding unless both parties agree. Timeline o Timeline: Grievance must be filed no later than one year after the alleged occurrence (except for fraud and criminal activity). The grievance hearing must be conducted no later 30 calendar days after the filing. A decision is made no later than 60 calendar days after the filing.
Appears in 1 contract
Samples: Americorps Program Agreement
Formal Grievance Filing and Hearing. If resolution is not possible through Step 2 (ADR) and the matter is not resolved within 30 calendar days from the date that the Alternative Dispute Resolution process began, the neutral participant party must again inform Complainant the aggrieving party of his/her/their his or her right to file a formal grievance. In the event Member an aggrieved party files a grievance, the neutral participant party from ADR may not join participate in the formal complaint process. Therefore, Volunteer Iowa’s Executive Director Maryland DSCI-GOSV will appoint a different neutral party to oversee the Grievance Hearing process. In addition, no communication or proceedings of the informal dispute resolution process may be referred to or introduced into evidence at the grievance and arbitration hearing. Any decision by the neutral party is advisory and is not binding unless both parties agree. Timeline TIMELINE Grievance must be filed no later than one year after the alleged occurrence (except for fraud and criminal activity). The grievance hearing must be conducted no later 30 calendar days after the filing. A decision is made no later than 60 calendar days after the filing.
Appears in 1 contract
Samples: Member Service Agreement
Formal Grievance Filing and Hearing. If resolution is not possible through Step 2 (ADR) and the matter is not resolved within 30 calendar days from the date that the Alternative Dispute Resolution process began, the neutral participant party must again inform Complainant the aggrieving party of his/her/their his or her right to file a formal grievance. In the event Member an aggrieved party files a grievance, the neutral participant party from ADR may not join participate in the formal complaint process. Therefore, Volunteer Iowa’s Executive Director the Program will appoint a different neutral party to oversee the Grievance Hearing process. In addition, no communication or proceedings of the informal dispute resolution process may be referred to or introduced into evidence at the grievance and arbitration hearing. Any decision by the neutral party is advisory and is not binding unless both parties agree. Timeline o Timeline: Grievance must be filed no later than one year after the alleged occurrence (except for fraud and criminal activity). The grievance hearing must be conducted no later 30 calendar days after the filing. A decision is made no later than 60 calendar days after the filing.
Appears in 1 contract
Samples: Member Service Agreement
Formal Grievance Filing and Hearing. If resolution is not possible through Step 2 (ADR) and the matter is not resolved within 30 calendar days from the date that the Alternative Dispute Resolution process began, the neutral participant party must again inform Complainant the aggrieving party of his/her/their his or her right to file a formal grievance. In the event Member an aggrieved party files a grievance, the neutral participant party from ADR may not join participate in the formal complaint process. Therefore, Volunteer IowaOneStar Foundation’s Executive Director CEO will appoint a different neutral party to oversee the Grievance Hearing process. In addition, no communication or proceedings of the informal dispute resolution process may be referred to or introduced into evidence at the grievance and arbitration hearing. Any decision by the neutral party is advisory and is not binding unless both parties agree. Timeline Grievance must be filed no later than one year after the alleged occurrence (except for fraud and criminal activity). The grievance hearing must be conducted no later 30 calendar days after the filing. A decision is made no later than 60 calendar days after the filing.
Appears in 1 contract
Samples: Member Service Agreement