Common use of Formal Student Complaints Clause in Contracts

Formal Student Complaints. Pursuant to WAC 132F.121, faculty members will be notified in writing by the appropriate administrator within five (5) working days of receipt of any complaint which may lead to discipline. Complaints of discrimination or harassment will be addressed in accordance with Seattle Colleges District Policy / Procedure 419. When a student complaint reaches the formal level, the Student Complaints Officer will send a copy of the formal complaint to the faculty member and unit administrator within five (5) working days. Complaints of discrimination or harassment will be addressed in accordance with Seattle College District Policy / Procedure 419. Proceedings will be scheduled at a time mutually agreeable to all parties. If a faculty member chooses not to participate in the complaint proceeding, or does not acknowledge receipt of the complaint within five (5) working days of the notification of the formal complaint, the complaint may proceed without the faculty member’s direct involvement. The results of the proceeding will be sent to the faculty member, unless s/he is not available, upon its conclusion. Resolution of the complaint is to be concluded within twenty (20) working days of notifying the faculty member. Either party may request an extension of fifteen (15) working days. Longer extensions must be agreed to by both parties. If the Student Complaints Officer is unable to complete a thorough investigation to report a conclusion, an extension may be requested of up to ten (10) working days. No student complaint shall result in disciplinary action unless the complaint is reduced to writing, signed, and dated by the complainant. If disciplinary action is deemed appropriate by the unit administrator, they shall proceed in accordance with Section 6.3, provided, however, that any documents associated with the discipline shall be treated in accordance with the provisions of Section 6.1 regarding personnel files. Nothing in this section shall be construed as taking the place of normal evaluation procedures as set forth below, nor as taking the place of dismissal procedures as set forth in Article 8 of this Agreement. Nor shall this section be deemed to provide the only basis for discipline. The faculty member shall have the right to AFT representation in implementation of this section.

Appears in 4 contracts

Samples: Collective Bargaining Agreement, Collective Bargaining Agreement, Collective Bargaining Agreement

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