Four Hour Response Service. Xxxxx will respond to Customer’s request for remedial maintenance within hour business hours of receipt of the request if the equipment is within 100 miles of a Service Office, or within four business hours plus travel time if the Machine is more than 50 road miles of a Xxxxx service office.
Four Hour Response Service. Lowry will respond to Customer’s request for remedial maintenance within hour business hours of receipt of the request if the equipment is within 100 miles of a Service Office, or within four business hours plus travel time if the Machine is more than 50 road miles of a Lowry service office.