REMEDIAL MAINTENANCE a. Upon notification from the Client that the equipment has failed or is malfunctioning, the Contractor shall make such repairs and adjustments to and replace such parts of the equipment as may be necessary to restore the equipment to its proper operating condition to client’s satisfaction.
REMEDIAL MAINTENANCE. 3.1 The Supplier will provide remedial maintenance, including defect rectification in accordance with this clause, to ensure that the Maintained Supplies are fully functional and perform in accordance with the relevant Specifications
REMEDIAL MAINTENANCE. 4.1 In the event of a Fatal Error, Supplier shall respond within four (4) hours after notification thereof by Participant. Supplier shall use best efforts to provide at least a Workaround without material interruption of the Software within two (2) days. A permanent solution for a Fatal Error shall be provided by Supplier with an Update of the Software as soon as possible thereafter, but no later than fourteen (14) days after the report by Participant.
REMEDIAL MAINTENANCE. Involves either repair or replacement of Equipment/Systems in the event that an Equipment/System Malfunctions. For additional information, see Section 4 – Installation and Integration and Section 5 – Maintenance.
REMEDIAL MAINTENANCE. The Maintenance Service sheets for Remedial Maintenance must include, at a minimum, the following information for each request for Service:
REMEDIAL MAINTENANCE. Whenever an Authorized User enters into any Maintenance Agreement with Contractor, the Contractor automatically becomes responsible for the performance of Remedial Maintenance. Authorized Users cannot waive the Remedial Maintenance and Remedial Maintenance Response Requirements listed in Section 5.3 – Remedial Maintenance. Whether the Authorized User elects to subscribe to monthly Maintenance, prepaid annual Maintenance, or Time and Materials (T&M), Remedial Maintenance must be performed after the Authorized User notifies the Contractor that the Equipment-System is inoperable or unsuitable for operation. The Contractor will be responsible for ensuring that Service for each request is provided in accordance with the following:
REMEDIAL MAINTENANCE. Remedial Maintenance shall mean all maintenance, other than Excluded Services, reasonably required as a result of, and for the purpose of correcting, a System Failure. For purposes of this Agreement, System Failure shall mean any malfunction in the System that prevents or materially interferes with, the accomplishments of any or all of the System intended functions. Following any identification of any System Failure by COUNTY, and COUNTY's completion of the diagnostic checklist and procedures recommended by IWS in the User Documentation Set, COUNTY shall provide notification thereof to IWS. In the event of any software failure, IWS shall thereafter make a good faith effort to cause the appropriate software support person to respond to the COUNTY within 30 minutes of the notification with an update as to cause and/or possible solutions. Software support shall be available 24 hours per day 7 days each week including holidays regardless of the severity of the software failure.
REMEDIAL MAINTENANCE. After notification by Customer, Xxxxx will diagnose the failure and then perform remedial maintenance. Vital failures will be diagnosed and repaired in a commercially reasonable time. Sorna will begin diagnosis of non-vital failures within 24 hours after notification of failure, excluding weekends and holidays. Maintenance procedures may necessitate that the entire system be available to the engineer(s) until system operation is restored. Customer shall provide at its expense, reasonable access to the Product(s), adequate working and storage space, and facilities as needed by Sorna to provide remedial service.
REMEDIAL MAINTENANCE. (a) Presstek shall provide remedial maintenance upon notification by Customer or Xerox that the Product requires maintenance. Remedial maintenance shall include unscheduled work required by Customer from time to time as required to repair or replace defective Product or components thereof and to return such defective Product/components to good working order and operating condition and capable of performing in accordance with the applicable Specifications. In the event Product/components are not so operational, Presstek shall pay, or reimburse Customer for [CONFIDENTIAL TREATMENT REQUESTED] /*/ a result of such inoperability .
REMEDIAL MAINTENANCE. 14.1 The Contractor shall respond within one (1) hour to non-critical malfunctions with the elevators or escalators, which impact the public or render the system incapable of performing at an acceptable level.
