Common use of Functional Overview Clause in Contracts

Functional Overview. The DISTRIBUTOR is a provider of computing services based on open source software, software maintenance and technical assistance to the CUSTOMER. The responsibilities supplied by the DISTRIBUTOR are: ● Provide an online system to access the software updates and upgrades. ● Provide a system to control the service levels of every appliance or node with the software. ● Protect the sensible data of CUSTOMER and keep it secure according to the current laws. ● Provide a platform for the registration of cases. ● Provide service support and resolution engagement for the products involved according to the established service level and personalized system architecture. ● Timely response and resolution of faults to the CUSTOMER. ● Fault resolution monitoring and production and distribution of Service Level Monitoring reports and when required.

Functional Overview. The DISTRIBUTOR is a provider of computing services based on open source software, software maintenance and technical assistance to the CUSTOMER. The responsibilities supplied by the DISTRIBUTOR are: ● Provide an online system to access the software updates and upgrades. ● Provide a system to control the service levels of every appliance or node with the software. ● Protect the sensible data of CUSTOMER and keep it secure according to the current laws. ● Provide a platform for the registration of cases. ● Provide service support and resolution engagement for the products involved according to the established service level and personalized system architecture. ● Timely response and resolution of faults to the CUSTOMER. ● Fault resolution monitoring and production and distribution of Service Level Monitoring reports and when required. In no case ZEVENET will be responsible for any damage caused by our software as well as damage caused by the misuse of it.

Functional Overview. The DISTRIBUTOR is a provider of computing services based on open source software, software maintenance and technical assistance to the CUSTOMER. The responsibilities supplied by the DISTRIBUTOR are: ● Provide an online system to access the software updates and upgrades. ● Provide a system to control the service levels of every appliance or node with the software. ● Protect the sensible data of CUSTOMER and keep it secure according to the current laws. ● Provide a platform for the registration of cases. ● Provide service support and resolution engagement for the products involved according to the established service level and personalized system architecture. ● Timely response and resolution of faults to the CUSTOMER. ● Fault resolution monitoring and production and distribution of Service Level Monitoring reports and when required. In no case SKUDONET will be responsible for any damage caused by our software as well as damage caused by the misuse of it.