Hosting Services Technical Account Manager Sample Clauses

Hosting Services Technical Account Manager. Vendor will assign a named Technical Account Manager ("TAM") who shall have primary responsibility for interfacing with the University regarding the delivery of hosted Services. The TAM will have direct access to senior level executives within the Vendor’s organization and will be responsible for escalating unresolved incidents and seeing them through to resolution. The TAM will host regular periodic meetings with University designees to discuss issues and status.
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Related to Hosting Services Technical Account Manager

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