Identify Aid-Essential Communication Situations. DCF’s Self-Assessment Tool shall contain a section for identifying Aid-Essential Communication Situations, which are distinctly different from circumstances where DCF has the flexibility of determining the appropriate auxiliary aid after consultation with the deaf or hard-of-hearing Customer or Companion (Section G.2). By completing this section, individuals participating in the self-assessment process shall identify typical circumstances in which the importance, length, and complexity of information being conveyed is such that the exchange of information between parties should be considered as Aid-Essential, meaning that the requested auxiliary aid or service is always provided. Using the results of the Self- Assessment process, DCF shall include a section describing typical Aid-Essential Communication Situations within the policies and procedures described in Section L.1, as well as in any Local Auxiliary Aids and Services Plans. The following are examples of Aid-Essential Communication Situations:
