Improving Outcomes. Clinical outcomes are generally focused around safety and quality, where we would seek to reduce the occurrence of harm and mortality whilst increasing the pace and success of treatment and care. Many of the benefits associated with these factors focus on cost avoidance through not having to spend time and resource investigating and remedying adverse events, and some relate to the opportunity cost of higher relative throughput. Our CCIO Team is undertaking a specific task to identify areas where improved outcomes can be targeted and achieved with measurable results, which we expect to inform the agreement of the SOPB by March 2017 and to continue to identify emergent benefits throughout the programme. These will be incorporated into the Benefits Framework as they emerge, with the aim of repeating successful improvements across comparable departments over time. Annex I includes a perspective view of ‘What Good Looks Like’, part of our vision for how CSIP and GDE will affect our staff and patient experience. This is how we will set our objectives and assess the outcome of our digital delivery by 2020.
