Incidents. An incident is defined as any interruption in the normal functioning of a service or system.
Appears in 6 contracts
Samples: Department Web Hosting Service Level Agreement, Department Web Hosting Service Level Agreement, discuss.unm.edu
Incidents. An incident is defined as any interruption in the normal functioning of a service or system.
Appears in 6 contracts
Samples: Department Web Hosting Service Level Agreement, Department Web Hosting Service Level Agreement, discuss.unm.edu