Common use of Informal Procedure for Complaints Clause in Contracts

Informal Procedure for Complaints. Any member of the bargaining unit may informally present a complaint to the department Chairperson or appropriate administrator, either with or without designated representatives of CSU-AAUP present, at the complainant’s option. Similarly, designated representatives of CSU-AAUP may informally present and discuss a complaint on behalf of any member or group of members with the department Chairpersons or appropriate administrator. If the complainant so requests, the appropriate department Chairperson or administrative officer or designee shall respond to the complaint within seven (7) calendar days. Any settlement, withdrawal, or disposition satisfactory to the complainant at this informal stage shall not constitute a binding precedent in the disposition of other similar complaints or grievances but shall be a final resolution of the particular complaint. However, such resolution shall not be binding upon CSU-AAUP unless it participated in the formal procedure and approved the resolution in writing.

Appears in 6 contracts

Samples: Collective Bargaining Agreement, Collective Bargaining Agreement, Collective Bargaining Agreement

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Informal Procedure for Complaints. Any member of the bargaining unit may informally present a complaint to the department Chairperson or appropriate administrator, either with or without designated representatives of CSU-AAUP present, at the complainant’s option. Similarly, designated representatives of CSU-AAUP may informally present and discuss a complaint on behalf of any member or group of members with the department Chairpersons or appropriate administrator. If the complainant so requests, the appropriate department Chairperson or the appropriate administrative officer or designee shall respond to the complaint within seven (7) calendar days. Any settlement, withdrawal, or disposition satisfactory to the complainant at this informal stage shall not constitute a binding precedent in the disposition of other similar complaints or grievances but shall be a final resolution of the particular complaint. However, such resolution shall not be binding upon CSU-AAUP unless it participated in the formal procedure and approved the resolution in writing.

Appears in 2 contracts

Samples: Collective Bargaining Agreement, Tentative Agreement

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Informal Procedure for Complaints. Any member of the bargaining unit may informally present a complaint to the department Chairperson or appropriate administrator, either with or without 100 designated representatives of CSU-AAUP present, at the complainant’s option. Similarly, designated representatives of CSU-AAUP may informally present and discuss a complaint on behalf of any member or group of members with the department Chairpersons or appropriate administrator. If the complainant so requests, the appropriate department Chairperson or administrative officer or designee shall respond to the complaint within seven (7) calendar days. Any settlement, withdrawal, or disposition satisfactory to the complainant at this informal stage shall not constitute a binding precedent in the disposition of other similar complaints or grievances grievances, but shall be a final resolution of the particular complaint. However, such resolution shall not be binding upon CSU-AAUP unless it participated in the formal procedure and approved the resolution in writing.

Appears in 1 contract

Samples: Collective Bargaining Agreement

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