Common use of Informal Resolution of Complaints Clause in Contracts

Informal Resolution of Complaints. Before filing a grievance, an employee who has a complaint should attempt to resolve the matter through informal discussion with the appropriate supervisor without undue delay. It is the policy of the City to settle complaints at the first stage of complaint. Informal resolution shall not constitute the establishment of a "practice", "past practice" or a modification or interpretation of this Group Policy unless it is in writing approved by the Director of Administrative Services and the City Attorney.

Appears in 2 contracts

Samples: Memorandum of Understanding, Memorandum of Understanding

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Informal Resolution of Complaints. Before filing a grievance, an employee who has a complaint should attempt to resolve the matter through informal discussion with the appropriate supervisor without undue delay. It is the policy of the City to settle complaints at the first stage of complaint. Informal resolution shall not constitute the establishment of a "practice", "past practice" or a modification or interpretation of this Group Policy a Memoranda of Understanding unless it is in writing approved by the Director of Administrative Services Human Resources and the City Attorney.

Appears in 1 contract

Samples: Memorandum of Understanding

Informal Resolution of Complaints. Before filing a grievance, an employee who has a complaint should attempt to resolve the matter through informal discussion with the appropriate supervisor without undue delay. It is the policy of the City District to settle complaints at the first stage of complaint. Informal resolution shall not constitute the establishment of a "practice", "past practice" ”, or a modification or interpretation of this Group Policy Memorandum of Understanding unless it is in writing approved by the Director of Administrative Services and the City AttorneyGeneral Manager or Human Resources Director.

Appears in 1 contract

Samples: Memorandum of Understanding

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Informal Resolution of Complaints. Before filing a grievance, an employee who has a complaint should attempt to resolve the matter through informal discussion with the appropriate supervisor without undue delay. It is the policy of the City to settle complaints at the first stage of complaint. Informal resolution shall not constitute the establishment of a "practice", "past practice" ”, or a modification or interpretation of this Group Policy Memorandum of Understanding unless it is in writing approved by the Director of Administrative Services and Human Resources. A supervisor covered by this Memorandum of Understanding shall not have the City Attorneyright to settle a grievance involving this Memorandum of Understanding unless it is approved in writing by the Director of Human Resources.

Appears in 1 contract

Samples: Memorandum of Understanding

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