Inmate Telephone and Other Correctional Technologies RFP Process. Contractor shall conduct a written needs assessment and site surveys to understand the County’s unique needs and requirements affecting its inmate communications environment. Contractor shall consult with the County to: • Keep County informed about new technologies, legislation, regulations, rates, and industry trends. Activities include but are not limited to: o Monitoring trends of current inmate communications usage and new technologies to ensure up-to-date requirements. o Serving as the County's researcher for inmate technology. o Advising the County if Contractor finds an anomaly or develops a strategy to improve the inmate telecommunications environment. o Maintaining contacts with all major inmate technology vendors and providing County with factual analysis of products and services. • Consult through any RFP process or contract renewal process, which shall include, at the County’s sole option, RFP creation, vendor RFP response summaries, contract negotiations, and vendor/equipment transitions. Activities include but are not limited to: County of Orange MA-060-19011528 MA-060-20010904
Inmate Telephone and Other Correctional Technologies RFP Process. Contractor shall conduct a written needs assessment and site surveys to understand the County's unique needs and requirements affecting its inmate communications environment. Contractor shall consult with the County to: • Keep County informed about new technologies, legislation, regulations, rates, and industry trends. Activities include but are not limited to: o Monitoring trends of current inmate communications usage and new technologies to ensure up-to-date requirements. o Serving as the County's researcher for inmate technology. o Advising the County ifContractor finds an anomaly or develops a strategy to improve the inmate telecommunications environment. o Maintaining contacts with all major inmate technology vendors and providing County with factual analysis ofproducts and services. • Consult through any RFP process or contract renewal process, which shall include, at the County's sole option, RFP creation, vendor RFP response summaries, contract negotiations, and vendor/equipment transitions. Activities include but are not limited to: County of Orange Sheriff-Coroner Department MA-060-19011528 Consultant Services for Inmate Telephone System File No. C021378 o Completing a comprehensive requirements gathering process necessary for the preparation/revision of an inmate telephone service. o Documenting existing inventory and validate current inmate telecommunications trends. o Attending meetings with County to validate expectations, evaluate needs/wants vs. industry availability. o Finalizing inmate telephone serviceRFP for its release. o Assisting with any site visits and pre-proposal conference as part of the RFP process. o Preparing and presentingRFP analysis for vendor proposals. o Assisting in preparing any Best and Final negotiation documentation. o Assisting in drafting, negotiating and finalizing Contract(s) with the awarded inmate communication(s) vendor(s).
