Installation of Maintenance Releases. The JBE agrees to install or permit the installation or implementation of all Maintenance Releases such that, after the JBE’s acceptance of the Licensed Software and at all times thereafter during the term, the version of the Licensed Software in use by the JBE either (i) was first made generally available by Contractor within thirty-six (36) months of then-current date, or (ii) is within one (1) major release of the most recent release of the Licensed Software made generally available by Contractor; provided, however that the JBE shall have the right to refuse the installation or implementation of any such Maintenance Release that necessitates: (i) re-training of the JBE’s users, (ii) conversion of the JBE’s case management system to a new platform or operating system, (iii) significant reprogramming or reconfiguration of the Licensed Software, or (iv) undesired functionality. During the term of this Agreement, the JBE may request that Contractor provide, pursuant to a separate agreement for professional services, a Maintenance Release for the Licensed Software to permit the JBE to implement a new or different database platform or operating system for the JBE’s case management system. If Contractor refuses to provide such Maintenance Release within a commercially reasonable period, then the JBE may terminate this Agreement or the applicable Participation Agreement in accordance with Section 26(A) (“Termination for Cause by Court”).
Installation of Maintenance Releases. The JBE shall have the right to refuse the installation or implementation of any such Maintenance Release that necessitates: (i) re- training of the JBE’s users, (ii) conversion of the JBE’s Pretrial Risk Assessment Application to a new platform or operating system, (iii) significant reprogramming or reconfiguration of the Licensed Software, or (iv) undesired functionality. During the term of this Agreement, the JBE may request that Contractor provide, pursuant to a separate agreement for professional services, a Maintenance Release for the Licensed Software to permit the JBE to implement a new or different database platform or operating system for the JBE’s Pretrial Risk Assessment Application. If Contractor refuses to provide such Maintenance Release within a commercially reasonable period, then the JBE may terminate this Agreement or the applicable Participating Addendum in accordance with Section 26.A (Termination for Cause by Court).
Installation of Maintenance Releases. The JBE shall have a reasonable right to refuse the installation or implementation of any such Maintenance Release that C. Support Services. Contractor shall provide to the JBE the Support Services, via such method as is appropriate given the nature of the required Support Services, including without limitation telephone support, remote access support or in-person support at the JBE’s location or such other location as JBE may specify, all as more particularly
Installation of Maintenance Releases. The JBE shall have the right to refuse the installation or implementation of any such Maintenance Release that necessitates: (i) re- training of the JBE’s users, (ii) conversion of the JBE’s Pretrial Risk Assessment Application to a new platform or operating system, (iii) significant reprogramming or reconfiguration of the Licensed Software, or (iv) undesired functionality. Under no circumstances will Contractor be responsible for the loss of any functionality due to a JBE’s refusal to install or implement a Maintenance Release. During the term of this Agreement, the JBE may request that Contractor provide, pursuant to a separate agreement for professional services, a Maintenance Release for the Licensed Software to permit the JBE to implement a new or different database platform or operating system for the JBE’s case management system. If Contractor refuses to provide such Maintenance Release within a commercially reasonable period, then the JBE may terminate this Agreement or the applicable Participating Addendum in accordance with Section 26.A (Termination for Cause by Court).
Installation of Maintenance Releases. The JBEs shall have the right to refuse the installation or implementation of any Maintenance Release that necessitates: (i) re- training of the JBE’s users, (ii) conversion of the JBE’s system to a new platform or operating system, or (iii) significant reprogramming or reconfiguration of the Licensed Software.
