Installation Training. 6.1 AER will provide a comprehensive training and testing program that ensures that each installer knows both the technical and customer service aspects of the job. 6.2 If installation defect trends develop, AER’s project manager will take corrective actions including additional training, increasing the number of random audits for that installer, or releasing the installer from the project. 6.3 AER’s technicians will not only be trained in the technical side of the installation, but will also be trained and equipped for customer service.
Appears in 3 contracts
Samples: Direct Load Control Delivery Agreement, Direct Load Control Delivery Agreement (Comverge, Inc.), Direct Load Control Delivery Agreement (Comverge, Inc.)
Installation Training. 6.1 AER will provide a comprehensive training and testing program that ensures that each installer knows both the technical and customer service aspects of the job.
6.2 If installation defect trends develop, AERXXX’s project manager will take corrective actions including additional training, increasing the number of random audits for that installer, or releasing the installer from the project.
6.3 AER’s technicians will not only be trained in the technical side of the installation, but will also be trained and equipped for customer service.
Appears in 1 contract
Samples: Direct Load Control Delivery Agreement (Comverge, Inc.)
