Interaction with Customers Clause Samples
The 'Interaction with Customers' clause defines the rules and expectations for how a party must engage with customers in the context of the agreement. It typically outlines acceptable communication methods, standards of conduct, and any required disclosures or protocols when dealing with customers. For example, it may require that all customer interactions be professional, prohibit making unauthorized promises, or mandate reporting of customer complaints. This clause ensures that customer relationships are managed consistently and ethically, protecting both the reputation of the parties and the interests of the customers.
Interaction with Customers. Parties affected
Interaction with Customers. The Agent must, and must ensure that the Directors and the Personnel, deal with the Bank's customers and members of the public politely, courteously, fairly and professionally, including to avoid diminishing the reputation and goodwill in the Bank and its Related Bodies Corporate and otherwise in accordance with any and all of the Bank’s Policies in relation to customer interactions.
Interaction with Customers. 6.1. Smart2Pay shall assist the Merchant by implementing appropriate technical and organisational measures enabling Parties to respond to requests made by Data Subjects exercising their rights under applicable data protection legislation.
6.2. If Smart2Pay receives request from a Data Subject about Personal Data for the Processing of which Smart2Pay is the Processor, Smart2Pay shall promptly notify the Merchant and will not respond to that request except on the documented instructions of the Merchant or as required by applicable laws in which case Smart2Pay shall, to the extent permitted by applicable laws, inform the Merchant of that legal requirement before responding.
6.3. If the Merchant receives a request from a Data Subject about Personal Data for the Processing of which Smart2Pay is an Autonomous Controller, the Merchant shall refer the Data Subject to Smart2Pay's Privacy Policy as presented by the Merchant in accordance with clause 3.2 of this Processing Agreement and Smart2Pay shall provide the level of support to such Data Subject as required under GDPR.
Interaction with Customers. Parties affected
4.5 Carrying out the works